Manager Ms Office
Resume:
Chad Watson
Euless, TX *****
817-***-**** Home
817-***-**** Mobile
****@**********.***
Application Experience:
• Windows Server 2008, R2, Windows Server 2003, Windows Server 2000, Windows NT
4.0, 3.51, MS Exchange 2007, MS Exchange 2003, MS Exchange 2000, MS Exchange
5.5, Outlook Web Access, Windows Desktop 7, Vista, XP, 2000, ME, 95/98, NT 4.0, 3.51,
Windows Terminal Server, Microsoft Cluster, Microsoft Operations Manager, Citrix,
Remote Desktop, Goodlink Server, BlackBerry Enterprise Server, SAPS Server,
Automated Work Distribution (AWD ERP), AutoCAD, Electronics Workbench, DISC
ERP,AIX and Linux Based ERP system, Transtream Communication Server, Harbinger /
Inovsis EDI System, Fuji Sales System (FSS) Oracle 8.1.6, MS Office XP, MS Office
365, 2007, 2000, MS Office 97, MS Office 95, Palm, Pocket PCMS ISA server, MS
Project, Prophix Budget software, MS SMS Server, Polycom VSX 7000 video conference
systems, Ghost, Fore Front Anti-virus, McAfee Anti-Virus, Active Directory, WINS, DNS,
TCP/IP, DHCP, Veritas Back-up exec, ArcServe Net Backup, Visionary, Summation
Enterprise, Client Profiles, Time Matters, Xera, Kapersky AV studio
Hardware Experience:
• Dell PowerEdge Servers, HP Proliant servers, Compaq Servers, Network Attached
storage, Cisco Catalyst Switch Series, SonicWall Firewall, Linksys Switches, Alactel
Routers, IBM RISC Servers, IBM Optical Jukebox, HP Netserver, Compaq Server
Management, RAID Stor Remote RAID System, Barracuda Spam Firewall, Powervault
Tape Changer, StorageTek Back-Up appliance, Cisco Call Manager, Kofax Imaging
Scanners, Barracuda Systems Spam and monitoring device.
PBX Management Experience:
• Cisco Call Manager, Intertel 416, 832, Premier Systems, Siemens-Rolm, Samsung Call
Manager, Samsung VOIP call router.
Employment History:
Rose Walker L.L.P.
Dallas, Texas 2012 – Present
Director of Information Technology
• Responsible for all IT operations across all four domestic locations
• Developed and designed all office infrastructure outside of Dallas
• Managed all IT budgeting for general operations, expansion, and future projects
• Developed disaster recovery plan / business continuation plan
• Complete data and infrastructure migration of acquired firm
• Responsible for application evaluation and selection
• Managed all IT budgeting for general operations, expansion, and future projects
• Maintained firms external website
• Worked with external litigation vendors to ensure timely response to lawyers needs
• Completed document management conversion and developed training materials to
support new software
• Trained all new employees on current software environment and best practices
• Developed training manuals on each software application
• Started Office 365 migration in remote offices
• Worked with users to determine best work flow practice then documented and
implemented it firm wide
• End user application support firm wide
• Supported Microsoft Active Sync for use with mobile devices
• Supported Samsung call manager for unified messaging
Environment: Law Firm, Windows Server 2008, Windows Server 2003, Windows Server
2000, MS Exchange 2007, Windows Desktop XP, Windows 7, Windows Terminal Server,
Remote Desktop, MS Office 365, 2007, XP, MS Project, Polycom video conference systems,
Kapersky Ant-virus, Visionary, Summation Enterprise, Xera, Active Directory, WINS, DNS,
TCP/TP, DHCP, Backup Express,. Samsung Call Manager, Barracuda Spam Filtering,
multi-site legal environment.
Baker Botts L.L.P.
Dallas, Texas 2006 – 2012
Network Administrator
• Plan, optimize, and manage 3 large domestic offices entire enterprise.
• Work with local support to maintain model offices approach.
• Facilitate the move of all local servers and applications to new data center model.
• Insure continuous adherence of Principle of Least Privilege
• Maintain relationships and capacity planning with external vendors.
• Develop disaster recovery strategy in new data center environment.
• Manage IT budget for general operations, expansion, and future projects
• Guide knowledge services and other litigation based departments in using best practices
on data management.
• Supported mobile BlackBerry devices and BES server
• Environment: Law Firm, Windows Server 2003, Windows Server 2000, MS
Exchange 2003 Clustered, Windows Desktop XP, 2000, Windows Terminal Server,
Remote Desktop, MS Office XP, MS Office 2000, MS Project, Citrix, Sweep Server
mail manager, Goodlink handheld service, Blackberry handheld, Palm, Polycom
VSX 7000 video conference systems, Forefront Anti-Virus, Sophos Ant-virus,
Ghost, StorageTek backup hardware, Active Directory, WINS, DNS, TCP/TP, DHCP,
CA Backup. Cisco Call Manager, 150 Servers in remote locations, 900 Desktops in
a multi-site legal environment.
FUJI SEMICONDUCTOR, INC
Carrollton, Texas 2001 – 2006
Network Administrator / IT Manager
• Reported directly to the President and CEO from Japan. Responsible for development
and implementation of all information technology strategies for North and Central America
divisions
• Managed staff to cover all areas of IT support both internally and remote offices
• Responsible for all server and desktop operations
• Selected and implemented ERP system for seamless integration with international offices
and factories after gathering end user needs and wants from all departments
• Implemented remote office VPN solution so all outside sales had complete access to
internal resources
• Implemented VOIP solution for branch offices to reduce overall communication expenses
• Supports multi-language operating systems
• Selected, implemented and supported Polycom video conference systems for all remote
offices
• Server as ISO committee board member to oversee ISO 9000 and 1400 programs. Goal
is to increase process improvement and environments concered with measurable
objectives laid out by the board.
• Developed a staff training program to ensure all end users were at sufficient skill level to
utilize new applications effectively.
• Developed and implemented disaster recovery procedures for business continuation in
unforeseen circumstances
• Implement RFID system for wireless bar coding of all stock
• Managed all IT budgeting for general operations, expansion, and future projects
• Negotiated with all external vendors in the areas of support and communications.
• Environment: Windows Server 2003, Windows Server 2000, Windows NT 4.0, MS
Exchange 2003,MS Exchange 5.5, Windows Desktop XP, 2000, ME, 95/98, NT 4.0,
Windows Terminal Server, Remote Desktop, Electronics Workbench, DISC ERP,AIX
and Linux Based ERP systems, Transtream Communication Server, Harbinger /
Inovsis EDI System, Fuji Sales System (FSS) Oracle 8.1.6, MS Office XP, MS Office
2000, MS Office 97, MS Office 95, MS Project, Blackberry handheld, Palm, Pocket
PC, Barracuda Spam Firewall, Prophix Budget software, Polycom VSX 7000 video
conference systems, McAfee Ant-virus, Ghost, Active Directory, WINS, DNS,
TCP/TP, DHCP, Veritas Backup Exec. 20 Servers, 200 Desktops in a multi-site
distribution environment.
Collmer Semiconductor, Inc.
Carrollton, Texas 1998 – 2001
Network Administrator
• Reported directly to CFO and was responsible for all aspects of the IT department
• Implemented process automation systems in manufacturing environment to better track
true labor costs of different product lines.
• Migrated existing MS Mail system to Exchange server
• Implemented EDI system for efficient order delivery and response directly from customers
• Oversaw complete facilities relocation. Was responsible for negotiating and overseeing
all facilities contracts during the move. Wiring, Communications, Network cabling.
• Environment: Windows Server 2000, Windows NT 4.0, 3.51, MS, MS Exchange 5.5,
Windows Desktop XP, 2000, ME, 95/98, NT 4.0, 3.51, Windows Terminal Server,
Remote Desktop, SAPS Server, AutoCAD, Electronics Workbench, DISC ERP,AIX
and Linux Based, Harbinger / Inovsis EDI System, Ghost, Palm, McAfee Anti-Virus,
MS Office 2000, MS Office 97, MS Office 95, MS ISA server, MS Project, Active
Directory, WINS, DNS, TCP/IP, DHCP, Veritas Back-up exec. 15 Servers 175
Desktops in a manufacturing and distribution environment.
Great Southern Life
Dallas, Texas 1997 – 1998
LAN Analysts
• Responsible for large multi-site network running in a 24/7 environment
• Responsible for uptime on IBM Optical Juke box data storage system
• Maintained daily communication links between branch offices
• Documented all processes and procedures involved with the LAN
• Developed SLA for each operational department involved with the technology group
• Involved with a complete OS change and roll out
• Managed and documented the back-up and recovery procedures
• Environment: Windows Server 2003, Windows Server 2000, Windows NT 4.0, 3.51,
MS Exchange 5.5, 95/98, NT 4.0, 3.51, Remote Desktop, Automated Work
Distribution (AWD ERP), Communication Server, Kofax Imaging Scanners, Ghost,
MS Office 97, MS Office 95, MS ISA server, MS SMS Server, Polycom video
conference systems, McAfee Anti-Virus, DNS, DHCP, TCP/IP, Veritas Back-up exec.
40 Servers and 400 Desktops in a large insurance environment
Larry Dennis Corporation
Ft. Worth, Texas 1996 – 1997
Computer Operations
• Implemented ERP system to integrate diverse supply chain
• Managed electronic catalog development
• Developed paperless data retention system
• Environment: Windows 95, Office 95, Desktop publisher. Textile distribution
environment.
Consulting Experience:
• Frontiers of Flight Museum – Performed network and PBX consulting
• High Voltage Power Systems – Developed and implemented a complete network and PBX
solution.
• Mid-Cities Pee Wee Football Association – Developed and maintained all web content.
Education:
Masters of Business Administration 1996
Texas A&M University Commerce
Emphasis in Management
Bachelor of Science 1995
East Texas State University
Major: Economics
Minor: Finance
References Available Upon Request
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