Customer Service Engineer

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Alvin Dean Johnson

*** ****** **. **

Huntsville, AL 35811-1243

Phone: 256-***-****

Alt. Phone: 216-***-****

E-mail: *********@*****.***

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Objective

Seeking employment in the customer service field.

Summary of Qualifications

Motivated and experienced in customer service arena.

Work Experience

Sanitation Engineer (5/2013 - 3/2014)

Servicon Systems, Inc.

Maintained twelve restrooms and five break-rooms daily.

Customer Care Professional (11/2012 -

3/2013) American

Express, Huntsville, AL

Took inbound sales calls and processed credit applications for American

Express credit cards.

Performer (10/2007 - 7/2012)

Prolific Productions, Detroit, MI

Sang baritone in five man vocal group and produced other artists.

Floor Clerk (4/2006 - 9/2007)

CVS Pharmacy, Detroit, MI

Light shipping\receiving duties unloading trucks at dock.

Stock Clerk (6/2003 - 12/2005)

ValueCity Dept. Store, Taylor, MI

Unloaded trucks, light maintenance and operated motorized pallet jack.

Customer Enrollment Advisor (2/2001 - 3/2003)

GM On-star, Troy, MI

Enrolled and activated clients into the GM On-star program via computer.

Education

Associate of Arts Degree

William Tyndale College

Farmington Hills, MI

Participated in school's first Urban Studies program 1984-1988 with 3.5

GPA.

Associate General Studies

Wayne County Community College District

Detroit, MI

Completed business and clerical courses from 9/83 to 6/84 with 3.53 GPA.

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