Medical Assistant Customer Service

Eunice Descopin

**** ****** ** ***** **, ***** C: 407-***-**** **************@*****.***

Professional Summary

Customer service oriented Medical Assistant skilled with greeting patients, scheduling

appointments and preparing patient charts, adapts easily to changing environments and

demands.

Skills

• CPR/First Aid certified

• Patient-focused care

• T r ustworthy companion

• Dementia and Alzheimer's knowledge

• Compassionate

• Companionship and emotional support

• Compassionate caregiver

• Dedicated hospice care provider

Work History

Food and Beverage, 03/2008 to 05/2012

Disney – Orlando, FL

Medical Assistant, 05/2012 to Current

C it rus Surgical Center – Orlando, FL

• Maintained accurate records of patient care, condition, progress and concerns.

• Monitored vital signs, such as blood pressure and pulse.

• Responded appropriately to the physical, emotional and developmental needs of patients.

• Tested and recorded blood glucose levels.

• Changed sterile dressings.

• P rovided pre- and post-operative care.

• Obtained information about clients' medical history, drug history, complaints and

a llergies.

• Maintained a clean, healthy and safe environment.

• Scheduled and accompanied clients to medical appointments.

• Assisted with patient t ransfer and ambulation.

• Performed clerical duties, such as word processing, data entry, answering phones and

f iling.

• Maintained sanitary residents' and program rooms.

• T ransported patients to other areas of the hospital in wheelchairs and gurneys.

• Assisted patients with ambulation and crutch walking.

• Collects patient specimens and data, including vital signs, input/output and other

delegated measurements.

• P rovided a comforting and soothing environment.

Education

Associate of Science: Medical Assistant 2012, Southern Technical College - Orlando, FL

A dult Learning Center Osceola K issimmee, FL

E nglish as a Second Language (ESL),

General Educational Development Diploma (GED).

Accomplishments

• Char ting -

Developed and organized 300+ charts for all new and current patients, routinely updating

i nformation for physician reference.

• Documentation -

Documented patient information obtained from intake interviews. Reporting, prepared

regular charts on patients' health related history, medication restrictions and allergies.

• Patient Transfer -

Safely lif ted up to 80 pounds and pushed 300 pounds on wheels.

• Quality Assurance -

Ensured and enforced medical office compliance with H IPAA, OSHA and CLIA regulations

for maximum quality and control.

• V i tals Testing-

Measured average of 30 patients' weight, height, body temperature, pulse rate and blood

p ressure daily.

References available upon request

Melissa Moore :407-***-****

Rebecca Painter :321-***-****

M ichael Smith :813-***-****

Contact this candidate