CNA/ Phlebomist/ Customer Service Sales Representative

Jasmine R. Smith

*** **** ***.

Winston-Salem, N.C. 27101

336-***-**** ( *********@****.***

Reliable, service-focused nursing professional with excellent patient care

and documentation skills gained through 10yrs+ of experience as a CNA.

Compassionate and technically skilled in attending to patients in a diverse

healthcare setting.

Core Competencies & Skills

Home Healthcare ( Phlebotomy ( Customer Service ( Coordinator (

Microsoft Office

PROFESSIONAL EXPERIENCE

Shore Home Care, Winston-Salem ( NC

12/2010 - Present

CNA/Client Coordinator

Measure client's vital signs, assist with daily activities, such as

bathing, dressing, eating, brushing teeth, and using restroom. Reposition

and transfer clients from their bed to wheelchair, walkers, or other mobile

medical equipment for transportation. Perform housekeeping task, including

making clients bed, changing bedpans, replacing linens, and collecting

laundry. Document client's health condition and concerns and maintain

reports of provided information for nurse to review. Educate clients on

range-of-motion exercises and stretches. Complied with HIPAA standards in

all clients' documentation and interactions. Perform safety techniques,

including CPR and first aid in emergencies. Responsible for client intake

and preformed special projects such as presentations and other duties as

assigned.

Alpha And Omega Home Care, Winston-Salem ( NC

11/2008 - 1/2011

CNA

Provided personal care to clients in their homes such as: bathing,

dressing, feeding, diapering, and grooming. Prepared meals, performed light

housekeeping, laundry, and errands. Monitored vital signs and completed

client's documentation.

T-Mobile, Decatur ( GA

3/2006-8/2007

Sales Representative

Provided wireless phone and internet service to consumers. Service existing

consumer accounts as well as established new consumer accounts. Resolve

client issues. Maintain professional and technology knowledge of new

innovative technology. Obtain and received merchandise, total bills,

accepts payments, and make changes for customers account. Maintained kiosk

and merchandise in proper condition.

Angle Hands Home Care, Greensboro ( NC

1/2003-04/2006

CNA

Followed individual care plans for clients. Provided personal care to

client's in nursing homes, rehab centers, assisted living, hospitals, and

private home settings. Monitored client's vital signs daily. Assisted

clients with bathing, grooming, and toileting. Empty drainage collection

devices. Compeleted documentation of BM Book, toileting schedule, rehab,

and nourishment. Assist with transfers using medical devices, maintained a

professional attitude and complied with HIPAA standards.

EDUCATION

High School Education, 05/2001

Carver High School, Winston Salem, NC

Phlebotomy, 04/2014

Continual Health Education and Training, Charlotte, NC

Certified Nurse Assistant (CNA), 10/2002

Forsyth Technical Community College, Winston Salem, NC

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