Sales Bilingual

Isaac K. Quijano

************@*****.***

***** ******* **.

Olmsted Falls, OH 44138

440-***-**** (mobile phone)

Objective: To enter into a position that will enable me to continuously grow in a business

environment as well as be able to apply my current knowledge and skills as I develop as a

professional all while furthering my career and skills to the fullest.

Education: Cuyahoga Community College, Parma, OH

November 2004

Business Management

Holy Name High School

1998 2002

Work Experience:

Nations Lending Corporation, Independence, OH

August 2012 – February 2014

Mortgage Banker

• Made and received calls from clients, took potential profiles, analyzed

credit reports, assembled loan programs, sold the loan to the clients.

• Walked clients through the purchase and refinance loan process from

start to finish while maintaining superior client service.

• Focused on meeting sales of over 2 million in loan volumes.

Demonstrated ability to generate annual production volumes of $10 12+ million.

• Originated purchase and refinance conventional conforming and all

government (FHA, VA) loans while licensed in 15 different states.

• Developed new business and growth by networking with realtors, local title

agencies and attending networking events in order to extend local purchase business.

• Managed entire Spanish market for the company.

Windward Partners, Independence, OH

March 2011 – May 2012

Recruiting Manager

• Specialized in the recruitment of leaders in the professional services

space.

• Sourced candidates through the use of web based research, cold calling,

and networking.

• Developed and managed relationships with a network of candidates and

clients.

• Identified, developed, and implemented best practices within researching,

sourcing, and recruitment.

The Modification Group, LLC Parma OH

October 2009 – October 2010

Case Manager

• Made and received calls from clients, took potential profiles, analyzed

credit reports, and analyzed financial portfolios for modification qualifications.

• Walked clients through the modification process, handled payment plans,

suggested different financial credit repair programs to clients.

• Handled all of Spanish marketing.

• Provided support and guidance to new employees coming into the sales

floor. Directed training sessions for team being supervised.

Bank of America, Beachwood, OH

April 2008 – September 2009

Customer Marketing Representative

• Took a high volume of inbound phone calls, handled client’s credit card

profiles, marketed and sold products to better assist clients.

• Handled account: balance transfers, services, complaints, and products.

• Entrusted to handle the sensitivity of client’s profiles.

• Worked intensely with Windows and DOS based computer programs.

Quicken Loans, Cleveland, OH

February 2007 – October 2007

Mortgage Banker

• Made and received calls from clients, took potential profiles, analyzed

credit reports, assembled loan programs, sold the loan to the clients.

• Walked clients through the loan process from start to finish while

maintaining superior client service.

• Focused on meeting sales and personal goals.

• Worked intensely with Windows and DOS based computer programs.

First Ohio Banc & Lending, Mentor, OH

September 2006 – January 2007

Mortgage Banker

• Made and received calls from clients, took potential profiles, analyzed

credit reports, and assembled loan programs.

• Shopped loans to different banks and investors to best fit the needs and

wants of the client.

• Sold loan to client and made sure they had an understanding of the

whole loan process.

• Focused on meeting sales and personal goals.

• Worked intensely with Windows and DOS based computer programs.

Verizon Wireless, North Olmsted, OH

March 2005 – September 2006

Sales Representative

• Operational duties and responsibilities: opening and closing, deposits,

orders, computer operations, etc.

• Involved in meeting sales goals in different areas of the company.

• Provide an ultimate customer service for any existing or future customers.

• Explaining programs and finding the best one to suit the customers’

needs and wants.

Skills: Fluent Spanish speaker (first language)

Mortgage programs: Encompass, Point Calix, Lakewood

Mortgage licenses in 15 different states; SAFE approved

Proficient– Excel, Power Point, Word Windows (95/98, XP, 2000, Vista)

Web Browsers (Internet Explorer, Safari, Firefox)

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