Quality Manager

Paul Smith

**** * ******* ******

Green Bay WI **301

920-***-**** (Cell)

**********@****.***

SUMMARY

Effective operations leader and team builder with experience in fast-paced,

demanding, technical environments. Ability to scale up and support

aggressive business growth while continuously improving operational

performance. Experienced in new product development, design/engineering,

manufacture, service, and installation/commissioning of a diverse product

list, including automotive, aerospace, and industrial components and

capital equipment. Developed and executed operating plans and capital

investment plans to support rapid growth business model. Diversified global

supply base. Identified strategic locations for new plants and oversaw

design, build, start up, development, and successful operation of multiple

facilities in diverse industries. Responsible for all production planning,

scheduling, operations, and KPIs.

EXPERIENCE

Division BROADWIND TOWERS & HEAVY INDUSTRIES, Manitowoc WI, Abilene TX

President / Developed and executed operating plan for newly acquired wind turbine

COO manufacturing platform. Supported growth of business from $17M in

2008 - Present 2007 to $200M in 2014.

Developed organizational model to support aggressive growth and

diversification strategy.

Recruited senior management team and engineering team to support

successful execution.

Supported development of new global customer relationships and

secured deals with large global market share owners in the wind

industry. Team sold $350M in backlog in 2013.

Increased annual revenues and throughput significantly each year

while maintaining strong profitability results (BWT is the most

profitable of our market competitors).

Directed all Managers and business functions including: Human

Resources; EHS; Engineering; Supply Base Development; Materials

Management and Purchasing; Quality; and, Operations/Plant Managers.

Developed and executed capital investment plan to increase capacity

and productivity in existing plant and new plants (oversaw design and

build of Greenfield plants).

Transformed existing job shop to lean production plant and increased

output by >500% while significantly improving on-time delivery

performance.

General DMI, Fargo ND, Fort Erie ON

Manager Directed all operations and managers. Held P&L and KPI (safety,

2005 - 2008 quality, productivity, profitability, ROI) responsibility for

division.

Developed new plant site in Southern Ontario. Managed construction

and plant refit. Liaised with city, municipal, and regulatory bodies

to ensure regulatory compliance of facility.

Recruited management team and focused team on plant organization

during new plant build to ensure seamless transition from

construction status to operational status.

Developed management team and organization to become a world class

facility in all aspects of the business including safety, quality,

productivity and profitability.

Plant was fully functional in five months. Output, revenue

profitability grew while maintaining excellent safety, quality, and

environmental performance.

Implemented lean practices and reduced labor budget and material

budgets.

Increased plant capacity through capital investment, equipment

upgrades, and lean process improvements.

Operations HANDLING SPECIALTY, Niagara Falls NY, Grimsby ON

Manager Managed all operations: design, purchasing, quality, manufacturing,

1999 - 2005 parts and service.

Managed all major projects including budgets and coordination of all

internal and external resources and customer communications. Projects

included: a turnkey design, manufacture and installation of lean

workstations for fighter aircraft for a major military aircraft

manufacturer; and, automotive assembly lines. Project values were

increased through upgrades and change orders. Successfully developed

long term customer relationships.

Directed subcontractor selections and management including: design,

fabrication, installation.

Responsible for selection, training and development of operations and

service teams.

Prepared proposals and budgets and executed capital expenditures and

projects.

Estimated design and manufacturing hours and material costs for

projects.

Directed Scientific Research & Experimental Development (SR&ED)

program.

Initiated and developed improvement of the Health & Safety program

and was awarded the IAPA Level 1 Achievement Award.

Developed and directed the corporate Quality Management System (QMS)

in Canadian and US facilities and upgraded corporate QMS from ISO

9001 to QS/TE registration in eight months.

Conducted effective troubleshooting of product and processes.

Oversaw all planning activities including Reliability and

Maintainability (R&M).

Quality DSI, Toronto ON

Manager Developed, maintained, and continuously improved processes and QMS.

1997 - 1999 Oversaw and coordinated Advanced Product Quality Planning (APQP) and

Production Part Approval Process (PPAP) programs for new product

development and realization.

Responsible for selection, training and development of Quality

personnel.

Managed supplier monitoring and development.

Acted as customer liaison and management representative.

Improved process to reduce costs and improve metrics.

Reviewed designs for manufacture, cost, quality and production

feasibility.

Resolved (potential) quality issues with cross functional teams

including tooling and set up personnel, vendors, engineering etc.

using techniques such as 8D and FMEA

Implemented successful upgrade from ISO 9001 to QS9000/TS16949 in ten

months.

Quality SPRINGCO, Toronto ON

Engineer/ Customer liaison and point of contact; quality planning and product

Customer quality.

Liaison Coordinated and prepared PPAP submissions for new parts.

1996 - 1997 Analyzed and resolved product and process quality issues; coordinated

root cause/8D corrective/preventive action reports and ensured

effective implementation.

Trained operators.

Prepared work instructions and trained Quality personnel.

Analyzed control charts and process capability data.

Maintained gauge calibration system.

Supervisor / PROVINCIAL MAINTENANCE, Welland ON

Project Successfully executed and completed projects on-time, on-budget.

Manager Ensured company objectives and customer requirements and expectations

1985 - 1995 were achieved.

Managed EHS, quality, and production requirements.

EDUCATION

B.S. Engineering Management, Industrial Engineering 1995

Niagara College

CERTIFICATIONS

Certified Quality Engineer (CQE), ASQ

Certified Quality Technician, ASQ

PROFESSIONAL DEVELOPMENT

Strategic Business Planning Quality & Environmental Management

Sarbanes Oxley Act - SOX/404 Standards

Employment Law / Employment Standards Lean Manufacturing / Lean Enterprise.

Health & Safety Law and Standards 5S and Value Stream Mapping

Working Capital Management Six Sigma / Design of Experiments (DOE)

Statistical Process Control (SPC)

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