High School Training
Resume:
MECHELLE D. FLUELLIN
DAYTON, OHIO 45417
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SKILLS & ABILITIES I HAVE THE ABILITY TO PERFORM MULTIPLE TASK AT ONE TIME. I AM VERY
PROFICIENT WORKING ON MICROSOFT OFFICE SYSTEMS PROGRAMS. I HAVE
VERY STRONG ORGANIZATIONAL, INTERPERSONAL, COMMUNICATION, AND
RECEPTIONST SKILLS. I AM SELF MOTIVATED, AND I CAN WORK WITH MINIMAL
SUPERVISON. I HAVE 8 YEARS OF ADMINISTRATIVE RECEPTIONIST
EXPERIENCE, AND 7 YEARS OF MEDICAL RECEPTIONIST EXPERIENCE ON
VARIOUS COMPUTER SYSTEMS, EXCEL, EPIC, MEDICS SYSTEM,ELECTRONIC
MEDICAL RECORDS, INVOICING, ACCOUNTS RECIEVABLES AND PAYABLES,
BANKING, BALANCING. SWITCHBOARD OPERATIONS, VARIOUS COPIERS, FAX
MACHINES, MAIL MACHINES AND OFFICE PROCEDURES.
EXPERIENCE: MANPOWER TEMPORARY SERVICE
2013 TO PRESENT (ADMINISTRATIVE ASSIGNMENTS IN THE DAYTON AREA)
MY JOBS CONSIST OF TEMPORARY ADMINISTRATIVE ASSIGMENTS IN THE DAYTON
AREA AS NEEDED.
CANCER SPECIALIST OF GREATER DAYTON – KETTERING HEALTH NETWORK
2007 TO 2013 (ADMINISTRATIVE MEDICAL RECEPTIONIST)
MY JOB CONSISTED OF WELCOMING PATIENTS IN PERSON OR OVER THE
TELEPHONE, ANSWERING OR REFERRING INQUIRES. I OPTIMIZED PATIENTS
SATISFACTION, PROVIDERS TIME AND TREATMENT ROOM UTILIZATION BY
SCHEDULING PATIENTS IN PERSON OR BY TELEPHONE. I KEPT PATIENTS
APPOINTMENT ON SCHEDULE BY NOTIFYING PROVIDER OF PATIENTS
ARRIVAL, REVIEWING SCHEDULE FOR SERVICE TO BE DELIVERED. I
REMINDED PROVIDERS OF SERVICE DELAYS. I COMFORTED PATIENTS BY
ANTICIPATING PATIENTS ANXIETIES, ANSWERING PATIENTS QUESTIONS,
MAINTAINING THE RECEPTION AREA. I ENSURED AVAILABILITY OF TREATMENT
BY FILING OR RETRIEVING PATIENTS RECORDS. I MAINTAINED PATIENTS
ACCOUNT, BY OBTAINING, RECORDING AND, UPDATING PERSONAL AND
FINANCIAL INFORMATION. I OBTAINED REVENUE BY RECORDING AND
UPDATING FINANCIAL INFORMATION. I RECORDED, AND COLLECTED PATIENTS
CHARGES, CONTROLLING CREDIT EXTENDED TO PATIENTS. I FILED
COLLECTED, AND EXPEDITED THIRD-PARTY CLAIMS. I MAINTAINED BUSINESS
OFFICE INVENTORY BY CHECKING STOCK TO DETERMINE INVENTORY LEVEL
ANTICIPATING NEEDED SUPPLIES, PLACING AND EXPEDITING ORDERS FOR
NEEDED SUPPLIES, PLACING AND EXPEDITING ORDERS FOR
SUPPLIES,VERIFYING RECEIPT OF SUPPLIES, SCHEDULING EUIPMENT
SERVICE AND REPAIR. I HELPED PATIENTS IN DISTRESS WHILE RESPONDING
TO EMERGENCIES. I PROTECTED PATIENTS RIGHTS BY MAINTAINING
CONFIDENTIALITY OF PERSONAL AND FINANCIAL INFORMATION.. I
MAINTAINED OPERATIONS BY FOLLOWING POLICIES AND PROCEDURES. I
CONTRIBUTED TO THE TEAM BY ACCOMPLISHING RELATED RESULTS AS
NEEDED. REPORTING NEEDED CHANGES GREETING PATIENTS IN A VERY
FRIENDLY AND PROFESSIONAL MANNER. I OBTAINED, VERIFIED, AND
UPDATED PATIENT INFORMATION FOR ACCURATE BILLING AND RECORD
KEEPING, I USED VERY PROFICIENT SKILLS ON THE MICROSOFT OFFICE
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SYSTEMS APPLICATION, EXCEL, EPIC.
GENERAL MOTORS TRUCK AND BUS GROUP
2001 TO 2007 (ASSEMBLY LINE WORKER)
MY JOB CONSISTED OF WORKING AT THE TRUCK AND BUS PLANT IN MORAINE IN THE
BODY SHOP ON THE ASSEMBLY LINE ASSEMBLING INSIDE AND OUTSIDE truck
DOORS,HOODS, SPRINGS, MIRRORS BUMPERS, FENDERS, DOOR HANDLES, LIGHTS
TOTAL ASSEMBLY OF TRUCKS.. I WORKED ON VARIOUS MACHINES, AC MACHINE,
PRESS, HOIST, bracket, oil fill, washer, final, hang line, 360 welder, bracket welders PAYING
very close ATTENTION TO welds for bad welds. I worked on a quick panel computer that
indicated the function of the machine. and faults, paying very close attention to the
instructions, functions and SAFETY PROCEDURES of each machine.
MEAD FINE PAPER DIVISION
1994-2001 (ADMINISTRATIVE RECEPTIONIST)
MY JOB CONSSISTED OF ADMNISTRATIVE RECEPTIONIST TO THREE FINE PAPER
REGIONAL MANGERS. I PROMPTLY GREETED, LOCAL, NATIONAL, EXPORT, AND
IMPORT VISITORS IN A PROFESSIONAL MANNER, HANDLED SIGN IN, AND NAME
BADGES AS APPROIPRIATE. PROVIDED PHONE COVERAGE IN COORDINATION WITH
OTHER ADMINISTRATIVE ASSISTANTS OR AS REQUESTED BY THE FINE PAPER
MANAGERS. DISTRIBUTED MAIL INCOMING MAIL, BOTH INTERNAL AND EXTERNAL,
AND PROCESSED OUTGOING MAIL. MAINTAINED AND DISTRIBUTED SECURITY
ACCESS CARDS SYSTEM. COORDINATED MEETINGS, TOURS, MADE LUNCH
RESERVATIONS AS REQUESTED. I KEPT APPROPRIATE BULLENTIN BOARDS, AND
KIOSKS UP TO DATE WITH COMPANY UPDATES, INTERNAL JOB OPPORTUNITIES,
MEETING TIMES, AND VISITOR/ TOUR INFORMATION. I UPDATED AND DISTRIBUTED
ORIENTATION TRAINING PACKETS, UPDATED RECORDS, DOCUMENTATION SYSTEMS,
AND MANUALS AS NEEDED, SCHEDULED INDIVIDUAL TRAINING AND GROUP
TRAINING FOR THE FINE PAPER DEPARTMENT AND VISITORS, TRACKED TRAINING TO
ISURE COMPLIANCE WITH ALL COMPANY REGULATORY REQIUIREMENTS. I SET UP
VISITORS AND EMPLOYEES ON TRAINING MODULES ON THE LEARNING CENTER
COMPUTERS OF THE FINE PAPER DEPARTMENT. I PROVIDED REPORTS AND
GRAPHIC PRESENTATIONS FOR THE FINE PAPER MANAGERS.AND AUDITORS AS
REQUESTED. MAINTAINED COPIES OF FORMS IN THE BREAK ROOM. I WAS
RESPONSIBLE FOR THE UPKEEP OF THE COPIER (PAPER, TONER AND MAINTENANCE
CALLS). I ASSISTED WITH PROJECTS ON AN AS NEEDED BASIS.
EDUCATION DUNBAR HIGH SCHOOL, DAYTON, OHIO
1974-1978
(DIPOLMA)
HIGH SCHOOL
SINCLAIR COMMUNITY COLLEGE, DAYTON
1978-1979
COMPUTER COURSES AND BUSINESS MACHINES
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REFERENCES DR. GREGORY GORDON (CANCER SPECIALIST OF GREATER DAYTON)
KETTERING HEALTH NETWORK
3737 SOUTHERN BLVD
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LORENA JONES (SCHEDULER (CANCER SPECIALIST OF GREATER DAYTON)
KETTERING HEALTH NETWORK
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DR. PRYIA JAIN (CANCER SPECIALIST OF GREATER DAYTON
KETTERING HEALTH NETWORK
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RESUME
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