Jennifer Sherman, MAIOP, PHR
*** ******* ******, ********* *******, FL 32714
321-***-**** - **************@*****.***
PROFESSIONAL SUMMARY
Proven track record for assessing, creating and implementing learning and
development programs and initiatives that deliver sustainable results by
drawing upon over a decade of HR Practitioner, Executive Coaching, and
Talent Management experience. Primary emphasis on:
Organizational Development & Effectiveness Team & Work Group Effectiveness
Talent Management Assessments & Feedback
Career & Development Coaching Talent Acquisition & Staffing
Leadership Development Learning & Development
Change Management Employee Engagement
PROFESSIONAL EXPERIENCE
Talent Management Leader
2009-Present
The Center for Talent Development & Organizational Capability
Florida Hospital, Orlando FL
Accountable for concept, strategy and execution of a Talent Development
Practice which included:
Talent Management: Designer of an overall Talent Management Practice with a
focus on talent aligned to the business strategy, strategic workforce
planning, succession for key roles, and high potential development.
Facilitated Talent Review discussions with multiple levels of leaders for
start-up implementation of Talent Management Framework for 8 hospitals.
Leadership Development Coaching: Acted as an internal organizational Coach
with a focus of developing competencies, personal attributes, and career
development planning for senior level clinical and non-clinical leaders,
and the leadership pipeline. Responsible for design, development, and
facilitation of 'Leader as Coach' Coaching Program. Created template for
and facilitated coaching discussions around leader created Individual
Development Plans.
Assessment Center: Administered, interpreted, and provided one-on-one
leadership feedback and coaching discussions utilizing a variety of
assessments:
- Competency and Personal Attribute 360's, EQ, Hogan, PXT, MBTI, FIRO-B,
TKI, Strong, DiSC, ViaEdge, Workplace Big 5.
Leadership Development Facilitator: Responsible for design, development,
and facilitation of 25+ Employee and Leadership level curriculum. Programs
aimed at:
- Workplace/Leader Effectiveness, Individual Development & Goal
Planning, Leader as Coach, Mentoring, Communication, Energy for
Performance, and Nutritional Coaching.
Organizational Development Consultant: Provided performance consulting
expertise using appreciative inquiry in:
- Process improvement, systems, teams, sub-cultures, and structures,
within the organization to achieve organizational effectiveness.
- Collected variety of sources of data as well as participated in direct
observation of leaders, individuals, and group behaviors in an effort
to synthesize into appropriate themes and/or factors.
- Created and implemented Change Management and Project Plans focused on
both team and larger scale organization level initiatives.
Mentoring Program: Served as Mentoring Program administrator responsible
designing objectives, strategies, and programs aimed at enhancing the
professional growth experience of high potential candidates at the campus
and functional level. Created Mentor/Mentee Workshops and acted as Program
Manager for all formal Leadership Development Program Mentoring
relationships as well as informal mentor pool across the organization.
Human Resources Business Partner / Employee Engagement Leader
2003-2009
Human Resources Florida
Hospital, Orlando FL
Responsible for the leadership, implementation and delivery of a
comprehensive recruitment and talent management search process.
- Afforded management for full cycle staffing of 25+ revolving position
openings including sourcing, evaluation, and recommendation
- Accountable for retention of qualified employees and the development
and rollout of a quarterly Risk Analysis evaluation
- Oversaw and addressed various employee relations concerns
- Processed new hires
- Led and supervised Recruitment Team
Responsible for annual rollout, participation and compliance with Gallup
Employee Engagement Survey for 10,000+ employees.
Led Gallup Employee Engagement Initiative including; survey preparation,
communication, marketing, participation, and education facilitation.
Provided knowledge, skills, and tools to deepen engagement for leaders and
teams.
- Increased Campus participation by 12% resulting in increased campus
Grand-Mean by 0.90.
- Increased leadership accountability through creation of Engagement
Result action plans, resulting in a 0.75 increase in the campus
Accountability Index.
EDUCATION
M.A., Industrial Organizational Psychology, Argosy University
B.S., Business Management, Graduated with Honors, The University of Phoenix
PROFESSIONAL DEVELOPMENT/CERTIFICATIONS
Professional in Human Resources (PHR), Society of Human Resources
Management
Change Management Certified, Prosci
Associate Certificed Coach (ACC - anticipated), Coach U
Leadership Architect & Learning Agility Assessments Certified, Lominger
Development Dimensions International (DDI) Success Profiles, IMEX Series
Facilitator, Leadership Mirror 360
Myers Briggs Type Indicator (MBTI)
Consulting Skills for Trainers, Langevin
LMAP 360
Energy for Performance Facilitator, Human Performance Institute
Resiliency Results, Change Results Consulting
PROFESSIONAL ASSOCIATIONS & RECOGNITIONS
American Society of Training and Development (ASTD)
Society of Human Resource Professionals (SHRM)
Society for Industrial Organizational Psychology (SIOP)
Greater Orlando Organizational Development Network (GOOD)
Central Florida American Society of Training and Development (CFASTD) Local
Chapter
Junior Achievement Program Facilitator
Florida Hospital Employee Model of Excellence Recipient (Top 10% of
Performers): 2005, 2008, 2009 & 2012