Customer Service Years Experience
Resume:
Dorothy West
Fort Worth, TX 76116
*********@*******.***
Customer service oriented professional with 17 years experience in
education seeking a challenging position in an office
environment
EXPERIENCE Administrative Library Assistant ll
University of Texas at Tyler 7/2000-7/2012
Managed the operation of the library and help desk
for The Longview University Center, an extension
campus of The University of Texas at Tyler
Prepared and submitted reports to supervisor and
main campus
Maintained patron and library records and statistics
Liaison to the library on the main campus including
circulation, reference and Interlibrary Loan
Assisted students with research databases
Solved computer and printing problems
Circulation Supervisor
Ambassador University
Big Sandy, Texas 9/1995-10/1999
Selected, scheduled and trained 25 student workers
Conducted departmental meetings and assisted in
budgetary requirements
Responsible for all facets of circulation,
periodicals and reserves
SKILLS Exceptional verbal, writing and communication skills
Microsoft Word
Excel
Publisher
EDUCATION Kilgore College
Computer Networking
1997-1999
Affiliations University Staff Advisory Committee
Keep Longview Beautiful
Susan B. Komen Race for the Cure East
Texas Literacy Council Spelling Bee
References available upon request
Contact this candidate