Customer Service Sales Representative
Resume:
To Whom It May Concern:
Although I am considered a new graduate, I believe that I possess the qualities that will make me a valuable asset to your patient care team. I am extremely dedicated and compassionate with an interest in a variety of nursing areas including geriatric, oncology and cardiac/ pulmonary units. I also possess great leadership experience and can effectively manage my time and resources. I pride myself in adhering to the following values of accountability, integrity, and team unity.
I recently graduated from Antelope Valley College. In addition to the standard RN program curriculum, I applied for the preceptor program and logged a total of 276 hours with an experienced RN with over 12 years’ experience. I was able to work directly with oncology and various medical/surgical patients during that time and gained valuable patient management skills. By the end of my associate’s RN program, I was effectively managing four patients. My duties included: physical assessments, medication/ blood product administration, recovery of post-op patients, patient education, assisting with procedures, admissions and discharges, and
charting using both the electronic medical record and paper charts. I also volunteered my services for vaccination clinics at two local hospitals, Antelope Valley Hospital and Palmdale Regional Medical Center.
In addition, I held the positions of treasurer, secretary, and delegate member for our school’s chapter of the California Nursing Students’ Association (CNSA). I had the opportunity to attend two California student nurse conventions and participated in state board meetings to discuss current and new rules/ regulations, vote for new board members and help choose a legislative initiative to send to the national student nurse conventions. As mentioned, I held many leadership positions within CNSA and had various responsibilities which included managing chapter funds and membership fee renewals, paying bills, preparing financial reports, chapter minutes and agendas, and communicating with all semesters about meetings and upcoming events.
I was also a member of my school’s graduation cohort, Student Nurses Association Committee Fall
2013. As a member, I was responsible for attending bi-monthly intercollegiate club council meetings to have various fundraising and convention events approved by the school board. I was also responsible for handling all order forms for student nursing pins and graduation candles.
Please review my resume included with this letter. I would highly appreciate the opportunity to discuss my qualifications relative to the needs of your organization. Feel free to contact me if I can provide any further information.
Thank you for your time and I look forward to hearing from you,
Sincerely,
Jessica Alexander, RN
Jessica Alexander, RN
5223 West Avenue L 10, Quartz Hill, CA 93536
********@*****.***
PROFESSIONAL SUMMARY
Registered Nurse
• Highly motivated, dedicated and compassionate RN who has developed great interpersonal communication skills, leadership and
teamwork. Takes the initiative to seek out opportunities to gain experience.
• Computer skilled, proficient in managing heavy daily patient volume and has proven skills to multitask effectively.
• Professional and passionate RN who fosters the values of accountability, integrity, and team unity to provide exceptional patient care.
CREDENTIALS
License, State of California 95029758
Basic Life Support (BLS)/CPR Certification Aug 2013 – Aug 2015
Pediatric Life Support (PALS) Certification Aug 2013 – Aug 2015
Advanced Cardiac Life Support (ACLS) Certification Aug 2013 – Aug 2015
EKG and PHARMACOLOGY Certification Aug 2013 –Aug 2015
Online Suicide Prevention Gatekeeper (QPR) Certification April 2013
American Red Cross Emergency Preparedness, CNSA Convention 2012 Oct 2012
EDUCATION
Antelope Valley College – Lancaster CA Dec 2013
Associate’s Degree of Registered Nursing
Quartz Hill High School – Quartz Hill CA June 2005
High School Diploma
PRECEPTOR PROGRAM
Antelope Valley Hospital – Lancaster CA
Jun 2013 – Aug 2013
• 192 hours – Oncology, Med/Surg Unit – 4 Tower
Dec 2012 – Jan 2013
• 84 hours – Oncology, Med/Surg Unit – 4 Tower
WORK EXPERIENCE
Packages Plus, LLC – Wilmington, DE – Quality Inspector April 16, 2014 Present
• Probationary Period in effect for 1 month (new hire).
• Receive, open, repack, and ship packages and letters from postal service companies; Check
content against the description; Check the commodities on integrity; Upload the results of inspection into the control task panel and accompany reports with a picture.
Macy’s – Palmdale, CA Sales Representative July 2010 – Apr 2012
• Worked a variety of departments. Effectively mentored/ trained new hires.
• Customer Service, Gift Registry, Department Leader, Cashier, Product Replenishment, Ordering,
Merchandising, and Inventory, Opening/Closing Procedure, and General Cleaning/Maintenance of
display items.
Staples – Lancaster, CA Sales Representative Feb 2009 – Feb 2010
• Customer Service, Cashier, Self Serve Copy/Print Center Attendant, Drop off Customer
Copy/Print Order Production, Product Replenishment and Merchandising, Opening/Closing
Procedures, and general Cleaning/Maintenance.
Bed, Bath, and Beyond – Palmdale, CA Bridal Consult / Sales Representative May 2006 – Nov 2007
• Customer Service, Bridal/Gift Registry Consultant, Cashier, Product Replenishment and
Merchandising, Opening/Closing Procedures, General Cleaning/Maintenance of display items.
Fedex Kinkos – Ventura, CA Sales Representative July 2005 – Jan 2006
• Gained Leadership, Time Management and Communication Techniques.
• Team Leader of Self Serve Copy/Print area.
• Customer Service, Team Leader, Cashier, Customer Drop off Order Production, Product
Replenishment, Ordering and Merchandising, Mail Center, Opening/Closing Procedures, General
Cleaning/Maintenance.
ACTIVITIES & AFFILIATIONS
Vaccination Clinics – Administered flu vaccines to employees and patients.
Oct 2013 • Palmdale Regional Medical Center
Oct 2012 • Antelope Valley Hospital
California Nursing Students Association (CNSA) Feb 2012 – Dec 2013
Secretary, Treasurer, Intercollegiate Council (ICC), and Delegate member
CNSA Conferences
Oct 2013 • 2013 San Jose, CA
Oct 2012 • 2012 Irvine, CA – Delegate Member
Student Nurses Association Council (SNAC) Fall 2013, ICC Representative Feb 2012 – Dec 2013
REFERENCES
Sara Alexander, RN (non relation) 661-***-****
Antelope Valley Hospital, 4 Tower, Lancaster CA
Ruth Godde, CCRN 661-***-****
Antelope Valley Hospital, Charge Nurse, Critical Care Unit, Lancaster CA **********@***.***
Sandra Robinson, MSN 661-***-**** ext. 6412
Antelope Valley College, Professor and Clinical Instructor, Lancaster CA *********@***.***
Marianne Stewart, MSN 661-***-**** ext. 6413
Antelope Valley College, Professor and CNSA Adviser, Lancaster CA ********@***.***
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