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Customer Service Quality Control

Houston, TX
April 25, 2014

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Loubert Sidelien



Seeking a Full-time position in a successful company with opportunities for advancement based upon

individual merit and initiative.


Fluent in English, Creole, and Basic French. Proficient in MS Word, Excel, and Power PowerPoint;

Windows 95/98/2000/NT/XP/Vista. Works well with or without supervision as well as part of a team. Full

knowledge in all aspects of Customer Service, sales, staff management, inventory, and problem solving.


Lorenzo Walker Institute of Technology, Naples, FL 2003-2006

Certificate in Computer Technology


STEVENS TRANSPORT July 2013 to present

Truck Driver

Drive from one destination to another

Proficient in getting merchandise to its destination on time

Responsible for the vehicle's operation

Proficient in efficiency, management, and safety, as well as for the load I carry

GW STUCCO &PLASTERING February 2010 to May 2013

Payroll Clerk

Compute and record the earnings owed to each company employee on a computer

and ensure employees are paid on time.

Prepare and distribute pay envelopes to employees and set up automatic electronic

transfers between the company and an employee.

Responsible for calculating deductions, such as income tax withholding.

•Keep records of benefit deductions, sick leave and vacation pay, as well as other

nontaxable wages.

FIFTH THIRD BANK January 2008 to March 2010

Bank Teller

Receive and process money when customers make deposits.

Distribute money when customers write checks on their accounts or withdraw


Cash payroll checks, receive loan payments, and issue traveler's checks.

Responsible for recording the transactions I perform.

TARGET June 2006 to December

2007 Customer Service Representative

•Greet Customers, Cashiering.

•Stock shelves with new products.

•Quickly and effectively solve customer challenges.

•Maintain quality control, satisfaction records.

WAL-MART March 2005 to August 2007

Overnight Stocker, cashier

•Create new displays on end caps and fill shelves with merchandise.

•Zone the store, which stocked items forward so that shelves appear full and neat.

•Worked as Team leader for all stockers on rotating weekends.

•Use pallet jacks to transport pallets of stock from one location to another in store.


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