Apartment/Mobile Home Manager. CAM License
Resume:
John P. Petty
**** ** ***** *******, ***** Springs, FL 33065
*********@*******.***
Objective
To be a contributing factor in achieving the goals of a Property Management firm by utilizing past work, life and
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educational experiences.
Summary of Qualifications
Management
Developed leadership skills in wide range of Property Management functions that included sales, marketing, hiring, training
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with the ongoing professional development of PM staff to increase operational efficiency while maintaining compliance
with industry and corporate standards
Served as the Association Manager for newly constructed complex and assisted the Board of Directors in its operation.
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Experienced in guiding property improvements while surpassing tenant expectations and protecting the economic viability
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of the property – This was achieved by balancing the needs of Investors/Association with unit occupants to maximize
tenant satisfaction and profit. Implemented procedures to increase monthly revenue of 165 unit apartment complex as the
resident manager while stabilizing retention rates through superior customer service. Supervised and trained three resident
managers of a portfolio of over 400 units in three locations.
Sales-Leadership
Grew my own management/concierge business servicing the needs of second homeowners in Breckenridge, Colorado by
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identifying an underserved niche in the market.
Led by example with hands-on experience in maintenance/pool care and association governance. Motivated a staff of over
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20 attendants of different ethnicities in maintenance and housekeeping.
Created and customized marketing materials to reach specific clientele for each complex.
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Knowledgeable about the transition from construction to placement on the rental market – Acted as liaison between the
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Management Company and Homeowners. Actively sought new units for rental pool by networking and effectively
following up on leads/communications.
Experience
Present- Vector Security, Ft. Lauderdale, FL: Association Security Consultant, Conducted on site surveys to promote
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enhancements to current security systems in developments by GL Homes.
2011-2013 MHL LLC, Rapid City, SD: Property Manager; Contributed to the renovation of a city block by partnering with
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contractors and owner/tenants to secure on time deliverables. Cultivated positive tenant relations, developed building
procedures and trained building staff. Worked closely with vendors on punch list items to ensure outstanding
craftsmanship. I was the point of contact for tenant’s needs and all building emergencies.
2009-2011 Servall Uniform and Linen, Rapid City, SD: Customer Service Representative
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2006-2009 Associate Broker/ Realtor; Rapid City, SD
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1998-2006 East West Resorts, Vail Resorts; Breckenridge, CO; Property Manager, Managed the daily activities of over
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200 short and long term rental units. Maintained curb appeal by daily inspections and insured every vacant unit was in
move in ready condition.
1991-1998 Resident / Property Manager for the daily operations of 400 units in Enid, Oklahoma. Adhered to all fair
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housing and safety regulations through education and continuing training. Instrumental in meeting occupancy goals by
market research and constant follow-ups.
Education Florida CAM License; Bachelor of Arts, Economics, Colorado State University, Ft Collins, CO.
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