Glen Ellen, CA 95442
Sales, marketing and public relations for various businesses and products,
acheiving the top sales record.
Customer development and service in multiple settings.
Group presentations and tours for up to 100 people.
Community relations in order to promote business growth.
Development of advertising strategies and modalities for diverse products.
Managing groups of up to 50 people.
Working with diverse ethnic groups.Training personnel for multiple
Extensive experience in service and service recovery in varied business
Human resources and scheduling for 50 employees.
Local recruitment for community based organizations.
Developing and implimenting business plans.
Creating and managing budgets, financials and payroll.
Supervising up to 50 multiple disciplinary employees.
Purchasing and inventory control, including shipping and receiving.
Proficient computer skills in microsoft office, word, excel and databases.
Project development and ongoing training for several projects.
Fundraising for community organizations.
Participating member and board member of multiple community organizations.
Mentoring and advising students to further develop skills for the
Proficient in conversational Spanish.
Bachelor of Arts in International Relations San Francisco State University
Sonoma County Section On Aging
Marin County Section On Aging
Sonoma Chamber of Commerce
Senior Living Resource Group
Founding Board Member of Impact 100 Sonoma
2013 to Present - Fountaingrove Lodge/ Oakmont Senior Living
Marketing Director. Sales and marketing for the very first continuing care
retirement community in the nation for the LGBT and Allies. Contributed
during construction phase and start-up of groundbreaking project. Conducted
tours, community outreach and special events.
2011 to 2013- Merrill Gardens at Sonoma
Community Relations Director. Sales and marketing for retirement and
assisted living. Maintained customer database, conducted tours, special
events, outreach, managing a budget and advertising. Increased census from
80% to 95% and exceeded budgeted occupancy and revenue.
2010 to 2011- Sonoma Artisan Foie Gras
Inside sales and customer service. Business development. Purchasing and
inventory control. Maintaining customer database.
1998 to 2010 - Deuce LLC
General manager and owner. Supervised a staff of 50. Human resources,
payroll, scheduling. Computer programming for Squirrel POS.
1996 to 1998 -Viansa Winery and Marketplace
Sales associate. Acheived record sales. Maintained customer list. Key
holder. VIP tours. Managed opening of new restaurant and tasting room.
1994 to 1998 - Bear Flag Cafe
General manager and owner. Created a new business in a redevelopment
district. Supervised a staff of 12. Payroll and scheduling.
1988 to 1994 - Garden Court Cafe
General manager and owner. Supervised a staff of 4.
1986 to 1988 - Masa's
Ma tres D'- VIP and high end service nightly.