Supply Chain Customer Service

John L. Green

*** ******* ***. **** 650-***-****

************@*****.***

Redwood City, CA 94063

EMPLOYMENT OBJECTIVE

Gaining a position in Purchasing Supply Chain, capitalizing on my leadership, professionalism, and

interpersonal skills to assist an organization in conducting a profitable, professional business. Understand

overall industry position and appropriate competitive strategies in market development to enhance the

companies profile and success.

PROFESSIONAL PROFILE

Over 30 + years in management, manufacturing supply chain, strategic planning, sales, budgeting, financial

reporting. Success by leadership, demonstration and proven performance in fast-paced environments in

building profitable organizations within competitive markets. Team player who works well in any environment

and able to adapt to market conditions.

AREAS OF EXPERTISE

* Organization / Multi-Project Management * Supply Chain Management

* New Business Development / Sales * Policy and Procedure Development

* Customer Service and Retention * Contract Negotiations

* Budgeting - Capital and Operating * Staffing and Training Development

EMPLOYMENT BACKGROUND

NATIONAL GUARDIAN ENTERPRISES, INC Woodside, CA

General Manager 1997 – Present

Directed team responsibilities on a daily basis and managed operations

Increased within competitive markets, which resulted in maximized revenue potential by conducted

customer surveys and established a network of service providers across the country, increasing sales of

$300,000 to over $2 million annually

Performed all scheduling of customer jobs, (3500 per year)

Streamlined daily business processes and significantly increased productivity levels by utilizing software

programs and internet communications

Executed business administration functions

Interacted with customers and controlled customer service initiatives increasing client satisfaction levels

SEMITOOL Kalispell, MT

Supply Chain Manager 1997 – 1997

Planning, execution, control, and monitoring of supply chain activities with the objective of creating net

value, building infrastructure, leveraging logistics, synchronizing supply with demand and measuring

performance, resulting in over 20% inventory reduction while increasing inventory turns and directing

purchasing cost reductions exceeding $250,000

Responsible for all aspects of purchasing, materials / inventory control, shipping / receiving to

manufacture capital equipment of precision chemical processing equipment required in the

semiconductor industry

Developed policy and procedures while implementing supply chain practices

THE ZONK GROUP, INC. Austin, TX

Account Executive 1995 -1997

Managed territory and customer accounts for sales and engineering in the central Texas Region for

multi- product lines directed to the electronics and telecommunication industry

Conducted Sales presentations and customer presentations of principals products

Developed customer accounts and set targets for successfully increasing the sales for represented

manufacturers from $400K to $1.5 million annually

SEMICONDUCTOR SPARES, INC. Austin, TX

Regional Sales Manager 1991 – 1995

Responsible for sales territory of three states, Texas, Arizona and New Mexico. Extensive customer

contact, working with Engineering and Purchasing departments. Sourcing our OEM consumable

components used on semiconductor manufacturing capital equipment

Developed and implemented selling strategies increasing sales to over $2,000,000 annually

Received customer orders and processed all orders and tracked delivery to meet requirements

INTEGRATED SOLUTIONS, INC. San Jose, CA

Purchasing Manager 1988 - 1990

Managed and directed purchasing efforts to support production and R & D requirements for

manufacturing of computer file servers and graphic work stations

Negotiated contracts of procurement for all major components to support production demands based on

MRP resulting in $200,000 annual cost reductions

Established inventory reduction (JIT) program with major cost reduction with vendor partnering, planning,

execution, control, and monitoring of supply chain activities with the objective of creating net value,

building a competitive infrastructure, leveraging worldwide logistics, synchronizing supply with demand

and measuring performance while reducing inventory by a million dollars

VARIAN ASSOCIATES Palo Alto, CA

Purchasing Supervisor 1976 - 1988

Semiconductor Equipment Group

Managed and distributed the workload exceeding $30 million in annual expenditures to five buyers and

support staff for electro-mechanical, fabrication, printed circuit boards, subcontracting assembly and

capital equipment

Negotiated all the contracts of major procurement and OEM products to support the production plan,

R & D design team, customer support service department

Worked closely with total quality improvement and implementation of sourcing strategies

Appointed to the acquisition transition support team for companies acquired by TFTD and incorporated

into the Varian methods and manufacturing processes

EDUCATION

Canada College, Redwood City, CA - AA Business Administration 1976

De Anza College, Cupertino, CA - Certification of Purchasing Management 1982

RELEVANT TRAINING

* N.A.P.M, A.M.A, A.P.I.C.S * Safety/Loss Control

* Quality School (TQM) * Employee Management

* Problem solving and Decision Making * M.R.P. / J.I.T workshops

* Professional Management Seminars * Negotiation Seminars

PROFESSIONAL REFERENCES

Michele Giguere – Purchasing Manager for ABX Engineering, Inc. *******@*******.*** 650-***-****

Carter West – COO for Carter West Engineering, Inc. *****@**********.*** 530-***-****

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