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Resume:
Alen Dorros
Old Bethpage, NY 11804
********@*****.***
Summary
Technical systems analyst with extensive experience supporting users of
complex systems and applications in law firms, non profits and several
other industries. Performed data base administration tasks in addition to
extensive experience training users, supporting systems migrations, design
and development of networks and customer liaison to major corporate IT
departments.
Systems Experience
Microsoft Server: 2000-2003, Manage all aspects of server infrastructure
and migrations including maintenance plans and scheduled tasks
Microsoft SQL Server 2000, 2005 & 2008 R2 and Sybase 5.5, 7
Software Products: Lotus Notes, Rhythmex Web design software, Abode
Acrobat, Crystal Reports, Westlaw, WestKM, OmniPage OCR, Dragon
NaturallySpeaking, Microsoft Word, Excel, PowerPoint, Citrix, Terminal
Services, AnyConnect, VMware
ISA server for WestKM
Legal Software: ProLaw, Perfect Practice, Legal Solutions, Hot Docs
System Administrator: Windows platform.
Desktop imaging solutions, configurations, standardizations, and management
including OCR
Database design and implementation, SQL, Btreive, Access
Department trainer for ProLaw
Programmer in Visual Basic, Crystal Reports & Microsoft SQL Server DTS and
SSIS
LAN wiring and configuration, Network design.
Systems technical support, and customer liaison for IT departments
Work History
Independent Consultant
Present
Consultant for Legal Case Management Software including Prolaw, Perfect
Practice and CaseAware
Systems Analyst
Feb 2013 - March 2014
Peter T. Roach & Associates P. C., Syosset, NY
Database Administrator for Perfect Practice
Designed Timelines and workflow for Foreclosure, Evictions, Bankruptcy
proceedings
Automated document generation using Perfect Practice and Microsoft Word
Merge Codes
Handled all aspects of Perfect Practice Case Management Software including
setups, troubleshooting, design changes, training, documentation,
migrations
Extracted data from database for reporting purposes
Standardized firm on Word document templates and assembly of legal
documents such as pleadings, motions, correspondences using Perfect
Practice and best practices
Collections Software - Casetracker & Simplicity
Technical support for users
Migrated the firm to VMware from Desktops
National House Counsel Systems Analyst
Feb 1996 - Aug 2012
Chubb Group of Insurance Companies, Uniondale, NY
Systems Administrator for 12 independent in house counsel law firms
Migrated firms from in-house case management system to ProLaw adding
document management and knowledge management. Worked with vendor on data
mapping and implementation for all 12 sites
Database Administrator for 12 ProLaw independent environments
Handled all aspects of ProLaw Case Management Software including setups,
troubleshooting, design changes, training, documentation, migrations
Extracted data from all databases for monthly, quarterly and year end
reports in multiple formats
Designed stored procedures for reporting needs with in ProLaw
Migrated offices from Sybase 7 to Microsoft SQL Server
Setup Lotus Notes integration for ProLaw
Performed all stages of quality assurance testing of all software for legal
department prior to implementation.
Ran monthly and quarterly billing for all 12 sites
Trained all users on ProLaw and other departmental software
Design and develop network and system infrastructure
Opened five new offices with full ProLaw integration to the main office
Conversion of office from WordPerfect to Microsoft Office
Standardize office on products and equipment
Implemented Lotus Notes and multiple upgrade and migrations
Implemented Case management system ProLaw for practice management in all 12
sites
Standardized office on Word document templates and assembly of legal
documents such as pleadings, motions using ProLaw and best practices
Implemented document management and knowledge management system
Implemented remote user access for anywhere access
Migrated and updated system from 95 to Windows 2000 to XP to Win 7
Migrated and updated ProLaw from version 7 to version 11.12.5 including all
testing to ensure a smooth transition
Department technical support for 200 users
Department liaison to Chubb's IT department
MIS Director
1982 - Feb 1996
New York City Partnership, New York, NY
. Managed all aspects of MIS Department for a major not for profit
organization
. Hardware - IBM System 32, System 34 and Novell Network
. Software - Developed in-house Accounting Systems including Accounts
Receivable, Accounts Payable, General Ledger & Contact Database.
Designed Software for job placements for a non-profit Summer Jobs for
Youth Program.
. Technical support for all users
EDUCATION AND TRAINING
Control Data Institute
Computer Programming Certificate
Queens College
Accounting Major
Training:
Microsoft Access, Excel & PowerPoint
Crystal Reports
ProLaw Courses
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