Manager Customer Service
Resume:
Ewa Risley
E agle, ID **616
M: 208-***-****
e ********@*****.***
QUALIFICATIONS
Seventeen years experience as a Financial Manager in contract manufacturing specializing in
corporate development and financial due diligence. Strengths include general ledger, financial
statements, financial analysis, budgeting, cash management and internal and external reporting.
Possesses a high degree of integrity and an outstanding work ethic, as well as strong leadership
qualities.
Skill Highlights
Excellent Leadership and Multimillion-dollar P&L Management
Communication skills Staff Training
Organizational Restructure and Self- motivated
Change Extensive knowledge of ERP system -
Human resources Syteline
Bilingual-Fluent in Polish Advanced knowledge of Excel and
Budgeting expertise Microsoft Word
Core Accomplishments
Operations and Financial Management:
Oversees all operations of Contract Manufacturing Company while performing the
role of a Financial Manager.
Manage financial and accounting functions for manufacturer generating annual sales
in excess of $15 million.
Reduced Operational expenses by 13% while increasing Gross Margin by 2%
Implemented training classes resulting in increased quality products.
Reorganized departments to create efficiency.
Streamlined processes to gain efficiency in Parts Procurement and Inventory
Control.
Professional Experience
KimCo Design and Manufacturing Boise, ID
March 1997
Financial Manager and Operations Manager
to
Operations Manager from 10/2013 to Current
Current
Cut company operating budget by 13% through reduction of overhead expense,
reorganization of departments and streamlining of processes.
Increased Gross Margin by 2% by changing the product mix and improving
production processes.
Recruited, hired and trained in the last 4 months 6 new employees for Accounting,
Customer Service, Purchasing, Documentation Control, Sales Department and
Human Resource Departments.
Boosted company efficiency through technology upgrades and process
improvements such as new Mydata 12 SMT Equipment and additional on the job
training in both Cable and PCB area.
Identified inefficiencies and made recommendations for process improvements.
Mentored, coached and trained team members across all departments.
Developed and shared best practices across the company by practicing open
communication, encouraging team work environment, and streamlining processes.
Member of the Corporate Executive Team
Financial Manager from 3/1999 to current
Prepared Monthly and Annual Financial Statements.
Managed accounting operations, accounting close, account reporting and
reconciliations.
Facilitated month-end close processes, invoicing, journal entries and account
reconciliations.
Created and executed short and long-term customized comprehensive financial
strategies to reach company goals.
Rectified escalated accounts payable issues from employees and vendors.
Researched and resolved billing and invoice problems.
Executed accounts receivable reporting enhancements and reconciliation
procedures.
Analyzed margins on all completed jobs.
Systematically prepared documents and assembled financial statements for
independent auditors.
Trustee for company's 401k plan. Responsible for processing enrollments,
distributions and 401k loans.
Overseen and managed Human Resource Department.
Evaluated and recommended Health Insurance Benefits.
Managed and processed Health Insurance enrollments.
Provided training in all areas of accounting and Human Resources.
Member of the Corporate Executive Team
Zero Defects (KimCo Design and Manufacturing) Mar 1997 to Mar 1999
Zero Defects was acquired by Kimball Electronics (Distribution Company in Salt
Lake City) in March of 1999.
Promoted to Financial Manager of the Manufacturing Division as a result of
acquisition.
Hired in 1997 as a Staff Accountant to assisted the CFO with the production of the
monthly Financial Statements, management reports and assisting with daily
accounting and HR functions.
Education
California State University at San Bernardino
Bachelor of Science: Business Management concentration in Accounting
University of North Dakota Grand Forks, ND
M BA : Business Administration/In progress
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