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Manager Customer Service

Location:
Boise, ID
Posted:
April 25, 2014

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Resume:

Ewa Risley

*** *. ********** *****

E agle, ID **616

M: 208-***-****

e acdu11@r.postjobfree.com

QUALIFICATIONS

Seventeen years experience as a Financial Manager in contract manufacturing specializing in

corporate development and financial due diligence. Strengths include general ledger, financial

statements, financial analysis, budgeting, cash management and internal and external reporting.

Possesses a high degree of integrity and an outstanding work ethic, as well as strong leadership

qualities.

Skill Highlights

Excellent Leadership and Multimillion-dollar P&L Management

Communication skills Staff Training

Organizational Restructure and Self- motivated

Change Extensive knowledge of ERP system -

Human resources Syteline

Bilingual-Fluent in Polish Advanced knowledge of Excel and

Budgeting expertise Microsoft Word

Core Accomplishments

Operations and Financial Management:

Oversees all operations of Contract Manufacturing Company while performing the

role of a Financial Manager.

Manage financial and accounting functions for manufacturer generating annual sales

in excess of $15 million.

Reduced Operational expenses by 13% while increasing Gross Margin by 2%

Implemented training classes resulting in increased quality products.

Reorganized departments to create efficiency.

Streamlined processes to gain efficiency in Parts Procurement and Inventory

Control.

Professional Experience

KimCo Design and Manufacturing Boise, ID

March 1997

Financial Manager and Operations Manager

to

Operations Manager from 10/2013 to Current

Current

Cut company operating budget by 13% through reduction of overhead expense,

reorganization of departments and streamlining of processes.

Increased Gross Margin by 2% by changing the product mix and improving

production processes.

Recruited, hired and trained in the last 4 months 6 new employees for Accounting,

Customer Service, Purchasing, Documentation Control, Sales Department and

Human Resource Departments.

Boosted company efficiency through technology upgrades and process

improvements such as new Mydata 12 SMT Equipment and additional on the job

training in both Cable and PCB area.

Identified inefficiencies and made recommendations for process improvements.

Mentored, coached and trained team members across all departments.

Developed and shared best practices across the company by practicing open

communication, encouraging team work environment, and streamlining processes.

Member of the Corporate Executive Team

Financial Manager from 3/1999 to current

Prepared Monthly and Annual Financial Statements.

Managed accounting operations, accounting close, account reporting and

reconciliations.

Facilitated month-end close processes, invoicing, journal entries and account

reconciliations.

Created and executed short and long-term customized comprehensive financial

strategies to reach company goals.

Rectified escalated accounts payable issues from employees and vendors.

Researched and resolved billing and invoice problems.

Executed accounts receivable reporting enhancements and reconciliation

procedures.

Analyzed margins on all completed jobs.

Systematically prepared documents and assembled financial statements for

independent auditors.

Trustee for company's 401k plan. Responsible for processing enrollments,

distributions and 401k loans.

Overseen and managed Human Resource Department.

Evaluated and recommended Health Insurance Benefits.

Managed and processed Health Insurance enrollments.

Provided training in all areas of accounting and Human Resources.

Member of the Corporate Executive Team

Zero Defects (KimCo Design and Manufacturing) Mar 1997 to Mar 1999

Zero Defects was acquired by Kimball Electronics (Distribution Company in Salt

Lake City) in March of 1999.

Promoted to Financial Manager of the Manufacturing Division as a result of

acquisition.

Hired in 1997 as a Staff Accountant to assisted the CFO with the production of the

monthly Financial Statements, management reports and assisting with daily

accounting and HR functions.

Education

California State University at San Bernardino

Bachelor of Science: Business Management concentration in Accounting

University of North Dakota Grand Forks, ND

M BA : Business Administration/In progress



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