SUMMARY
A proven track record of management training, identifying process flow inefficiencies and Metrics/KPI implementation that drive productivity, efficiency and quality improvements that have resulted in million dollar savings. Actionable items that led to repeated cost savings include overtime reduction, schedule realignments,workload forecasting, and continuous process improvements at a detail level. Experience spans 15+ commercial industries, 5 Government Agencies and has encompassed a 100% travel schedule, as well as completing my MBA on a part time basis while working on client projects full time.
WORK EXPERIENCE
Objective Solutions LLC 2012 - Present
Business Process Re-Engineering Consultant
Successfully conducted a BPR integration project that consolidated two separate telecommunications teams through identification of functional overlaps and process inefficiencies
Developed and provided process improvement and functional recommendations to the executive leadership of HHS within a two month time-frame
Developed process maps, work breakdown structures and ‘As Is’ and ‘To Be’ organizational charts
Analyzed technical capabilities and skills training needs of federal employees, contractors and future state processes that included mapping plans for increased coverage of telecommunication regional services and VOIP implementation
Booz Allen Hamilton 2010 - 2012
Management Consultant-Senior Consultant
Supported six initiatives that included projects with the Department of Transportation, Department of Energy, Securities & Exchange Commission, Department of Health & Human Services, and the Department of the Interior
Conducted analysis findings and contributed recommendations that led to successful organizational realignments
Implemented resource/workload analysis methodologies into efficiency assessments for CIO level clients
Dewolff, Boberg & Associates
Management Consultant-Senior Associate 2007 - 2010
Earned performance bonuses and moved up in company ranking system in 12 of 12 quarters
Projects focused on cost reduction and increased production levels through development of KPI tools and leadership training for managerial personnel
Designed 20+ KPI tools and diagrams that provided supervisors production and quality performance results in real time to implore proactive action as a method of problem-solving
Performed extensive data analysis to identify human performance gaps and provide clients with process improvement opportunities on an hourly cost per unit basis
Trained management team in the use of data analysis tools, including: forecasting, trending, efficiency tracking, production levels, and utilization
On the floor coaching of supervisor, manager and director level clients on how to maximize resources and identify areas of low production
J.B. Hunt Transport Services
Operations Supervisor-Fleet Manager 2006 - 2007
Managed a continuously variable team of 13+ employees and effectively improved account’s operating ratio by over 10% in the course of 11 months
Directly responsible for annual budgeting, forecasting, P&L analysis, KPI reporting, financial audits,invoicing & payroll for $3.5 million account with high volume client
Increased resource utilization with forecasting and budgeting, resulting in overall cost savings
E D U C A T I O N
Master of Business Administration
Robert H. Smith School of Business,
University of Maryland College Park, MD August 2013
Bachelor of Science in Supply Chain Management
Lehigh University, Bethlehem, PA May 2005