Customer Service Sales

Michael Paro

**** ********** **.

Raleigh, NC ***15

919-***-**** (c)

919-***-**** (h)

************@*****.***

EDUCATION

*/**-*/** ********** of Phoenix

• Bachelor of Science in Business Accounting

3/06-7/07 Axia College of University of Phoenix

• Associate’s Degree Accounting

9/94- 12/95 St. John Fisher College

Rochester, NY

• Accounting classes

12/95-6/96 Jefferson Community College

Watertown, NY

• Liberal Arts classes

WORK HISTORY

5/11 to Present Lucor, Inc.

General Ledger Accountant

• Oversee 40 Jiffy Lube Stores Financials

• Post Journal Entries

• Month End Closing for those store

• Post all Fixed Asset depreciation accounts for the all Stores, Regional and Corporate

offices

• Analyze Stores P&L’s Revenue, COGS, and Expense during month end close

• Analyze Regional Balance Sheets and Income Statements

• Prepare Monthly Reports to send out to Regional & District Leaders:

Profit and Loss Statements

Trial Balances

Detailed Inventory

P&L review notes

• Reconcile Bank Statements (9 statements)

• Reconcile Balance Sheet Accounts

• Complete and file Stores Sales and Use Taxes for multiple states

• Complete and file Stores Personal Property Taxes

• Complete and file Stores Business License Application

• Analyze budgets throughout the year for any quarterly updates

3/07-5/11 Lucor, Inc.

Customer Service and Claims Adjuster for 80 Jiffy Lube Stores

• Handling customer’s complaints in a timely manner

• Investigate all damage claims

• Made sure repair facilities were paid after repairs were made

• Made sure payments for claims were recorded

3/06-2/07 Wachovia Bank

Teller

• Responsible for handling customers transactions

• Perform all opening and closing procedures

• Balance drawer daily

• Comply with Loss Management and security guidelines

7/98-3/06 Firestone North Carolina and New Jersey

Sales Associate

• Responsible for handling customer needs

Manager of Tire Sales

• Responsible for overseeing all aspects of tire sales

• Customer relations

Store Manager

• Accounts Payable

• Oversee employees

• Oversee day to day operation of store

• Customer relations

• Oversee inventory

Prior Employers available upon request

SKILLS

-Computer Skills

• Microsoft Dynamics (Great Plains) Accounting Software

• Premium Depreciation (SAGE) Software

• Adaptive Planning Budgeting Software

-Able to handle multiple tasks while meeting deadlines

-Strong Communication Skill

-Work well with others to complete our goal

REFERENCES

Available upon request

Contact this candidate