Customer Service Sales
Resume:
Chris Evans
San Antonio, Texas 78254
903-***-**** mobile
Objective: Customer Service Representative
Summary of Qualifications:
• Over 8 years of sales and customer service experience
• Demonstrated effective leadership, organization, and communication skills
• Hard working, highly creative, and team-oriented professional
• Public Trust Security Clearance – Active since 2/2010
Skills:
Marketing
• Excelled in various marketing campaigns including pitch writing and item specific sales competitions
• Negotiated countless contracts between live music venues and artist management
• Built rapport and maintained numerous positive relationships, with vendors and clients alike, in varied
markets
Planning/Organization
• Developed and implemented techniques to improve productivity
• Coordinated with multiple departments and main client, the U.S. Department of Education, to ensure
prompt project completion while in the midst of a massive system changeover
• Budgeted my time efficiently to become a top earner in an “activity-based compensation” environment
• Maintained a high standard of call center metrics, turning out 70 to 100 calls a day while ensuring an
outstanding customer experience
Information Technology
• Utilized multiple operating systems including Windows XP and Mac OSX
• Demonstrated a deep understanding of Microsoft Office applications
• Acquired proficiency in Oracle Applications, and knowledge of InDesign
Relevant Work History:
Inbound Sales Associate, Harris Connect, San Antonio, Texas, 2012-2014
Sales Associate/Customer Service Representative, Golfsmith International, Austin, Texas, 2011-2012
Archives Clerk, ACS a Xerox Company, Greenville, Texas, 2010-2011
Operator Assistant, Rock Tenn Company, Greenville, Texas, 2008-2009
Sales Associate, Abercrombie and Fitch, Tyler, Texas, 2006-2008
Talent Sales/Event Planner, Self Employed, Dallas/Austin, Texas, 2006-Present
Education:
Currently pursuing an AA in Business Administration at Northwest Vista College
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