Customer Service Sales
Resume:
Amy Goode
***********@*****.***
Fort Worth, TX 76133
Summary:
Administrative support professional with experience working in fast-paced environments which demand strong organizational, technical, and interpersonal skills. With a high level of integrity, I am able to work well with diverse groups and value the opportunity to be a contributing member of a successful team. I am a highly motivated and dedicated employee looking for a long term career opportunity.
Skills:
Highly skilled in general office organization tasks including bookkeeping and file management. Internet savvy with expertise in Microsoft Office (including Quickbooks). Data entry, shipping and receiving, costing, processing faxes, distribution of mail, filing, preparing daily sales audits, managing company payroll and schedule. Certified public notary.
Experience:
Cheddars Casual Cafe
Arlington, TX : 03/2013 -11/2013
Server/Bartender
Provided the customers with a pleasant dining experience and quality service..
Conducted final check of food items prior to serving customers to ensure quality maintenance.
Ensured the cleanliness of dining area and food items before serving.
Worked in coordination with other departments to ensure that customers get quality service and satisfaction.
Assisted others in carrying out their part of preparing/serving meals.
Maintained serving standards and followed all regulations while performing duties.
BFT Financial Group, LLC
Bedford, TX: 08/2009-09/2011
Client Relations Representative
Supported the 4 company principles (specifically the company CEO).
Managing the office schedule, and phone system.
Performed daily downloads from client accounts.
Created an electronic filing system for all client files. Converted all client files to "Paperless".
Managed overnight client transactions.
Assisted in improving client communication.
Ordering and keeping an inventory of all office supplies.
Entering in new business into our company's blotter and QuickBooks.
Managed payroll for our company's Representatives.
Assisted in Marketing strategies to build our company's Representative growth.
Sending/Receiving mail and faxes.
Managed and trained staff members on our client information software, Junxure.
Organized client appreciation events.
Any other administrative tasks.
Obtained public notary license.
Banfield Pet Hospital
Euless, TX: 07/2008-04/2009
Client Service Coordinator
Provided customers with excellent client service and educated clients on our services and preventive pet care.
Assisted in providing the best medical care possible.
Performed cleaning duties as appropriate.
Updated new client tracking sheets and created new ways to improve new client growth
Managed our patient's medical history information using PetWare.
Prepared as well as finalized the daily sales audit.
Created new ways to increase company revenue.
Other clerical duties as needed.
Fittings Unlimited
Arlington, TX: 07/2006-01/2007
Marketing Assistant
Compilation, management and shipping of marketing binders and catalogs.
Data entry into inventory and order management systems.
Client retention and outbound sales calls.
Receive, record and distribute mail.
Maintenance of updated price sheets.
Costing of goods sold.
Other clerical duties as needed.
Moni’s Pasta Pizza
Arlington, TX: 04/2003-01/2007
Server
Also served as hostess to customers.
Delivered exceptional customer service by educating customers on our specials and products, and satisfied their needs prior to their requests.
Other duties: Answer phones, Take and prep to go orders, Assist in hosting special events.
Kitchen duties: Cleaning, Basic food prep.
EDUCATION
Arlington High School
Graduating class of 2005
Hardin Simmons University
08/2005-01/2006
Major: Psychology
Texas Tech University
01/2007-05/2008
Major: Psychology
REFERENCES
Stephen Tally
CEO: BFT Financial Group, LLC
*******@*****.***
Jenova Green
BFT Financial Group, LLC
******@*****.***
Denay McCarty
Reflective Surfaces
*******@*****.***
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