Customer Service, Sales, General Office Duties, Administration

*** ***** *** ***, ******, CA *****•925-***-****•*********@*****.***

Carlton L. Swain

Objective

To obtain a part-time or full-time position at any work facility.

Experience

2012

Amarr Garage Doors Lawrence, KS

Door Stacker EPS Dept.

Organized garage doors to designated area.

Documented each garage door in the computer database.

Cleaned work area after each shift.

2010-2011

Affinitas Lawrence, KS

Call Center Rep. Inbound Sales Dept.

Assisted customers with cable and internet related issues.

Maintained records of cable and internet related issues the customer had with their service.

Customer Servce, Sales

2005-2010

Fidelity National Home Warranty Concord, CA

Mailroom Clerk

Accurately filed and delivered mail to all company departments.

Placed inventory order for the department twice per month.

Computed amount of postage required for outgoing mail, depending on weight and classification.

2002-2005

Aegis Assisted Living Moraga, CA

Concierge/Transportation Driver

Answered phones, delivered mail, filing, faxing, copying, etc.

Delivered monthly rent checks to the local bank.

Took residents to appointments, errands, senior citizen classes, etc.

Education

1995-1999

Campolindo High School Moraga, CA

H.S. Diploma, June 1999

1999-2002 Diablo Valley College Pleasant Hill, CA

A.A. Degree, Liberal Arts, May 2002

2012-2013 University of Kansas Lawrence, KS

Major: Journalism

References are available on request.

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