Project Quality Control

Arthur Yates Phone: ***/***-****

**** ************-******* ****

Manlius, NY 13104

eMail: *******@*******.***

Career Summary

( Have worked as Business Analyst, Systems Analyst, Market Research,

Developer, and DBA

( Managed direct mail operation, mailed 1 million direct mail pieces per

month. Supervised 3.

( Project Lead for corrective action system at a Nuclear plant. Supervised

2.

( Project Lead for the design of a LIMS system. Supervised 1.

( Project Lead for a healthcare codes validation application (T/SQL).

( Forecasted copier market size and market share based upon survey data

( Designed and installed a closed-loop quality control system at General

Electric

( Saved man-years of work by creating a worldwide-finished goods inventory

application

( Simulated bumping rules during union contract negotiations

( Improved prospect qualification (sales forecasting) system based upon

survey data.

( Saved late charges at a photo-processing plant by changing the bag

sorting process

( Measured management performance with a 'Balanced Scorecard' application

( Enhanced productivity with a tracking & scheduling database for training

& repairs

( Improved Safety Incident Reporting & Tracking with a workflow application

at a

manufacturing plant

( Improved Safety Incident reporting at a Nuclear Plant by consolidating

multiple systems

Employment History

2011-Present IBM: Providing Tech Support for National Grid, Admin & debug

duties.

2010-Present AmeriVeri (Part Time): Develop applications with MS SQL, SSIS,

SSRS, &VB.Net.

Gather requirements, provide analysis and design, program specifications.

2008 - 2010 PennTraffiic Corp: Migrated several applications from IBM

Mainframe and to AIX RS6000 environment. Created Unix scripts for Lawson

Accounting; used PGP encryption, SFTP for data transfer; as well as

designing/developing applications in Lotus Notes. Served as backup

administrator for Kofax/Ascent scanners and ReportSafe.

1989-9/2008 AY Consulting Contracting clients have included: Qualex

(Kodak), General Electric Corp., Xerox Corp., Niagara Mohawk Gas &

Electric, Thompson Consumer Electronics, Philips Broadband, Center for

Organizational Development, JETNET, Amtek Corporation, I2eyenet.com,

Special Metals Corporation, Bain, Nexicon, ... and others.

Database DBA experience (SQL Server, Oracle, MS Access, XML,MySQL,

Macola)

-install, configure, upgraded servers, tools, and applications for SQL

Server 6.5,7,2000, & 2005

experience with DTS, monitoring, tuning, backup, recovery, defrag,

migration, capacity plan

-T/SQL and PL/SQL: scripts, Stored Procedures, Triggers, agents,

packages; SSIS;SSRS;SSAS

-design/model DB structures to support a variety of applications

Application Development (Visual Basic, VB.NET, Lotus Notes, Java, SAS,

SPSS, HTML, PHP)

-designed, wrote, and installed applications in several languages,

platforms, and industries.

-System Architecture / Design Patterns /UML /Use Cases /Crystal Reports

/Visual Studio /VSS

-SAS: AF, Stats, Graph, SQL, MS Access

1974-1989 Xerox Corporation Held positions in Finance, Market Research,

Direct Marketing, and Management Science depts.

Education/Other

( Training as a Quality Auditor

( Certifications: Project Management Plus, HIPAA (Admin, Security,

Professional)

( MBA degree in Applied Economics, University of Rochester

( BS degree in Biochemistry, Ohio State University.

( Graduate work in Operations Research at Case Western Reserve University.

( Taught Visual Basic at Syracuse University

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