Sales Representative Customer Service
Resume:
Andrew Fornati Ellis, III
Houston, TX 77095
Cell: 320-***-****
Alternate: 267-***-****
Email: ********@*******.***
OBJECTIVE: To obtain a position within a dynamic, fast paced organization
utilizing my customer service and organizational skills to gain industry
experience in achieving company goals.
EDUCATION:
Fall 2006 University of Minnesota Twin Cities campus
Spring 2010 Communication with a Finance Minor
Graduated Bachelor of Arts GPA 3.65
Spring 2011 University of Houston Main Campus
Fall 2015 Supply Chain Management & Finance(Global Energy
Management)
Bachelor of Science Degree in Progress
EXPERIENCE:
3/13 12/13 Carlton Staffing Cardinal Health
Temp to Hire/Supply Chain Services
*Planning delivery timetables.
*Ensuring Hospitals have enough stock.
*Making sure suppliers have enough stock to meet demand.
*Overseeing the ordering and packaging process.
*Monitoring stock levels.
*Tracking products through depots to make sure they arrive at their
destination.
*Monitor and motivate staff.
*Ensure targets are met.
10/12 2/13 Manpower Staffing Tyco Valves & Flow Control
Project Management Team/Contract Expeditor
Strategic Account Management/ Oil & Gas and Power
*Facilitated the flow of materials to and from various departments while
making sure the right materials arrived at the site at the right time.
* Inspected goods upon delivery to ensure the level of quality and quantity,
and to ensure adherence to specifications.
* Worked with vendors directly to make sure accurate and on time delivery of
goods to appropriate locations.
* Reported updates and status of materials to Plant Manager and General
Manager.
* Proficient using: SAP, Powerpoint, Excel, Microsoft Office, Microsoft Office
Tools, Microsoft Office Outlook.
9/10 10/12 TMD Staffing Service Wal Mart/Shipping & Receiving
Clerk
* Examining incoming and outgoing shipment contents and comparing with
records such as (manifests, invoices or orders) to verify accuracy.
* Preparing documents, such as work orders, bills of lading and shipping
orders to route materials.
* Pulling orders from warehouse rack using scanner gun.
*Performed light Quality Control to ensure that products are going to the
correct areas.
* Standup Forklift Operator
9/09 8/10 RR DONNELLEY Bindary/Logistics Associate
* Primarily responsible for developing movement, storage, and distribution
strategies for RR Donnelley raw materials and finished goods.
* Assist with the development of logistics policies, guidelines, procedures, and
practices to ensure that customer expectations are met or exceeded and costs
are controlled.
* Learned all aspects of SAP that even remotely impact the logistics
department.
*Hand held forklift operator.
12/08 9/09 Contour Adjustable Bed Company Sales Representative
* Called customers to setup appointments for in home presentation.
* Looked up customer’s credit to see if they were approved for products.
9/06 12/08 SatCom Marketing Sales Representative
* Promoted sales for internet, telephone, and cable service.
* Took inbound calls from customers about customer support and service
issues.
* Made 200 400 calls per day on an automatic dialer.
4/07 12/07 JM Oil Inc. Management Intern
* Learned the management aspects of the industry within the company.
* Composed business proposals to be reviewed by office management.
* Managed new and existing accounts for the finance department.
1/04 12/06 Rhino Communications Rental Sales Representative/
Supervisor
* Entered necessary information in order to keep business running
efficiently.
* Promoted sales and created marketing strategies for wireless radios.
* Outbound Sales: Traveled to other companies to expand the business.
4/99 12/03 A.C.E. Lending Assistant Loan Officer
* Cold calling making about 200 calls a day on a touch tone phone.
* Calling homeowners to help them get lower rates on the home mortgage.
* Setting appointments for customers to come in and meet with loan officer
after I have completed the consultation.
ACTIVITIES:
Member of American Marketing Association
Member of APICS Advancing Productivity, Innovation, and Competitive
Success
REFERENCES:
Mr. Dave Toutloff – President & CEO of Rhino Communications 612-***-****
Mr. Mike Moore – President & CEO of JM Oil Inc 320-***-****
Mr. Wilbert Mabon – Director of Sales for Contour Adjustable Beds
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