Customer Service Representative

V I C T O R I A C A D M A N

Mobile: 905-***-**** Home: 905-***-****

Email: *******@********.**

EDUCATION

Bachelor of Science, 3rd year Human Kinetics Major, University of Guelph

April '15

. 9th highest overall mark in Chemistry 1040 and Calculus 1080

. 86.2 3rd year GPA

Nelson High School, Burlington, Ontario Sept.

'08 - June '11

. Completed OSSGD graduating with Honors

. Recipient of a silver medal school involvement

. Enrolled in French immersion program up to 2010

. Honors Society Student 2008-2011

WORK EXPERIENCE

Seasonal Associate, Aon Hewitt

Summer 2013

. Analyzed client data related to multiple Compensation and Benefits

surveys

. Worked with consultants to update competitive benchmarking programs and

salary structures

. Conducted feasibility studies and prepared special reports

. Conducted Custom Compensation Survey's

. Marketing

. Fielded client questions and delivered solutions

. Brought in data from a variety of industries in Canada and USA

. French and English

Pharmacy Assistant, Millrose Pharmacy Summer

2012

. Received and prepared prescriptions verifying patient information

. Received and placed supplies on shelf rotating stock as required

. Assisted Pharmacist with inventory counts

. Processed invoices and order forms

Greeter, Grey Stone Golf Course - Clublink

2010- 2012

. Organize and facilitate golf tournaments

. Greet club members and guests

. Provide expert customer service

Customer Service Representative, Booster Juice

2010 -2011

. Completed daily checklist

. Ensured work area was safe and clean of debris

. Greeted guests and prepared orders in a timely fashion

INTERESTS/AFFILIATIONS

. Member, Women's Varsity Soccer Team, Kinesiology Team, Oakville Soccer

Club U21

. Volunteer, Burlington Youth Soccer Club Coach (2006-2011), Oakville and

Erin Mills

Soccer Club (2008-2012), Big Brothers and Sisters Bowling Event

(2013/14)

. Fluent in French written and oral

. Volunteer Special Olympics Guelph (2014), Motion Ball (2013)

. Human Health and Nutritional Science (HHNS) Undergraduate council program

representative (2014)

. Human Kinetics Student Association (HKSA) board member (2014)

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