Donald J gowins
**** ****** ****, ******, ** ****3
815-***-**** **.******@*****.***
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. Sales
. Collections
. Staff Management
. Employee Recruitment
. Budgeting
. Process Engineering
. Process Improvement
. Training & Development
PROFESSIONAL HISTORY
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JD Byrider / CNAC - Kansas, Missouri, Wisconsin 2010 - 2014
General, Sales, & Finance Management - Guaranteed sales/financing programs
were properly implemented; achieved highest growth, profits, and investment
return possible, plus maximum customer satisfaction. Recruited, trained,
and monitored all sales, service, and credit & collections personnel;
ensured all state & federal guidelines were followed
. Brought credit & collections into compliance with corporate
standards within 6 months, attaining lower charge off &
repossession numbers, as well as lower delinquency than in previous
years of operation
. Consistently obtained sales production goals while transitioning
well-trained and performing associates
SCI - Sunset Memorial Gardens, Rockford, IL 03/2008 -
02/2010
Sales Manager - Led the market in sales performance by ensuring sales
compliance through strategic recruiting, training, and accountability of
sales personnel
. Earned award for presentation while completing Human Resource
Development & Management training in Houston, TX
. Surpassed annual quota within 9 months; reaching 120% in Area of
Responsibility; which had not been achieved in prior 5 years before
my arrival
Astra Financial/CalCars, Rockford, IL 03/1998 -
10/2007
Corporate Development/Operations/Credit & Collections - Senior member of 60-
member staff, driving $30M in annual sales, earned reputation as a
proactive leader, improving efficiency by personally designing and
implementing company-wide policies; including collections and company
training policies and procedures played integral role in growth from two
stores in Northern Illinois to twenty-seven stores throughout seven
Midwestern states
. Boosted sales, performance, and productivity through continual
creation of effective commission incentives and ensured compliance
of each store with corporate objectives by conducting internal
audits and action plans
. Played integral role in explosive growth of company; from two
stores in Northern Illinois to 27 stores throughout seven
Midwestern states (Illinois, Iowa, Ohio, Indiana, Nebraska,
Oklahoma, & Kentucky)
EDUCATION & PROFESSIONAL DEVELOPMENT[pic]
Human Resources Development and Management Training
Franklin Covey: Organizational and Management Skills
Joe Verde Sales Training Course
BA HISTORY
American Public University, West Virginia
BUSINESS ADMINISTRATION STUDIES
University of Evansville, Indiana