Sales Human Resources

Stephen Harris

**** ******** **, ***** *********, Ohio 43220 Cell: 440-***-**** *************@*****.***

Summary Sales minded individual with successful background of organizing multiple departments to achieve a company goal driven by a positive profit and loss statement.

Highlights Strategic planning Team building Excellent communication skills Strong lead development skills

Experience

Goal-oriented

October 2013 to February 2014 Proficio Mortgage Ventures Outside Sales Position Columbus, Oh Responsible for generating customer interest from self generated lead sources

October 2002 to August 2012 Freedom Banc Mortgage Services President Columbus, Ohio Founded the business in the spring of 2002 with one employee operating in one state and grew the business to 40 team members, licensed to originate residential mortgages in 14 individual states and approved as an FHA/VA lender nationwide. In 2005 added a subsidiary which offered additional financial services, this business added $810,000 in revenue in 2009. Developed standardized systems and reports in the following areas.

May 1994 to January 2002 Capitol Mortgage Services Vice President Grandview, Ohio Was a minority shareholder of a residential mortgage company with the responsibility of running the day to day operations of two offices in Ohio. These responsibilities included areas of hiring, training and production numbers. Worked with partner in establishing defined and measurable processes of production and efficiency. Additional responsibilities:

Quality control checkpoints for loans in underwriting

Lead generation

Loan Processing

Origination volume

Human resources

Compliance

Employee performance

CRM

Insure compliance maintained all applications taken

Created sales process and training schedule for new hires

Sales force training

Staff development/training

Additional Information

Technical experience.

Additional Information

Took operations manager tests, initial classes as well as annual continuing education for all state licensing in 13 states. This required understanding the nuances to each state as it related to federal and state regulations. RESPA, Reg X, Reg B, Reg C, HOEPA, GFE, TILA, FCRA

Basic understanding of Microsoft Windows network

Proficient in Microsoft word.

Experienced in Quickbooks, Encompass, Calyx, Leads360/Velocify

Customized CRM software to accommodate lead flow in the sales process

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