Sales Manager

Ahmed S. Mohamed *** Allen St Apt B* New Britain, CT 06053

Cell: 347-***-**** ********@*****.***

Ahmed Mohamed

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Account Manager / Business Development

P rofessional

Energetic, goal driven, self motivated and detail oriented Key Competencies

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sales professional with over six years of customer service New Customer Acquisition

and sales experience developing and managing client Referral/Repeat Business

relationships. Generation

Self motivated individual with excellent time and task Relationship building

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management abilities. Complaint Handling

Brilliant observational, analytical and decision making Consultative Sales

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skills that help in accurate planning of organizational Sales Reports &

activities. Correspondence

Excellent interpersonal, communication and relationship Technical Support

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building skills. Listen attentively, communicate persuasively Inventory Management

and follow through diligently.

Technically skilled cross platform expertise (Win/Mac)

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and proficiency in Word, Excel, PowerPoint, HTML and

Photoshop.

Work Experience

Quality and Planning Analyst, Nov, 2013 Present Altra Industrial Motion, New Hartford, CT

• Monitoring the overall QA system for effectiveness and compliance to systems and procedures as

well as customer and certification requirements.

• Qualify, monitor and communicate with suppliers.

• Receiving, in process, and final product inspections.

• Tracking the production process and maintaining inventory.

Sales Manager, 2010 to 2012 AT&T, Omaha, NE & Hartford, CT

Develop new customers, and maintain current customer relationships. Handle the setup, service and

daily operations of AT&T retail store. Enter orders into POS system; generate customer contracts and

warranties; prepare sales reports for management; assist monthly inventory; and perform heavy cash

handling and reconciliation functions.

Sales Accomplishments:

• Earned consistent commendations for top sales for exceeding sales quota. Regularly received

survey feedback from customers for “going above and beyond expectations” and “providing

outstanding service and displaying technical knowledge of products sold.”

• Ensure availability of required resources for successful execution of plans. Make timely

arrangements for employees, inventory, money, tools as per the requirement to get the job done

within a timely manner effectively.

• Identify the potential market risks. Accordingly, make reservations and take necessary actions to

ensure continuity in returns for the organization.

Ahmed Mohamed

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Recognized for ability to quickly establish rapport with customers, up sell products and build a

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loyal clientele.

Stepped in as assistant manager, handling escalated billing/service problems and troubleshooting

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technical issues and managing all opening and closing duties to ensure they complied with AT&T

standards.

Sales Consultant, 2003 to 2008 T Mobile, Colorado Springs, CO & Manchester, CT

• Established new customers, and converted many into repeat business. Set up new wireless

contracts and warranties and assisted clients with troubleshooting wireless devices. Handled and

balanced daily cash receipts in excess of $15k

Sales Accomplishments:

• Consistently achieved 100% of sales quota and met company quality expectations for store,

won top sales award for being the top performer in 2nd, and 3rd quarter and recognized by regional

manager.

• Proved the ability to resolve customer issues and excel within a demanding, high volume setting.

• Maximized sales by building key relationships, which led to an increase in sales.

Education

CENTRAL CONNECTICUT STATE UNIVERSITY, NEW BRITAIN, CT

BS in Management Information Systems

Taken 2 IT related classes Intro to Management Information Systems and Learning

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Visual Basic Programming and received a letter grade of A on both classes.

Expected Graduation 06/2015

Ahmed Mohamed

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