Property Management
Resume:
Charlene Watkins
Clearwater, FL 33759
OBJECTIVE: To obtain a position with a property management company where I
can utilize my experience and education to assist in company goals
and successes.
EXPERIENCE
3/10-11/13 Independent Management Services, Fenton, MI
Site Manager
Oversee day to day operations of all administrative and maintenance
functions at a large apartment community which includes hiring, training
and supervising staff, review and update leasing and marketing plans,
application processing, rent collection and eviction procedures. Monitor
expenses to stay within budget. Create and maintain superior resident
relations and excellent customer service. Complete weekly, monthly and
annual reports for accounting and compliance. Maintain physical
appearance and superb curb appeal. Negotiate and manage contracts for
capital improvements and contractors. Yardi experience.
12/05-8/09 Independent Management Services, Fenton, MI
Multi-Site Manager
Oversee day to day operations of all administrative and maintenance
functions at two apartment communities which included hiring, training and
supervising staff, review and update leasing and marketing plans,
application processing, rent collection and eviction procedures. Monitor
expenses to stay within budget. Create and maintain superior resident
relations and excellent customer service. Complete weekly, monthly and
annual reports for accounting and compliance. Maintain physical
appearance with property inspections. Negotiate and manage contracts
for capital improvements and contractors.
9/99-8/05 Kramer-Triad Management Group, Ann Arbor, MI
Property Manager,
Responsible for the day to day operations of a 422 unit Cooperative which
included maintaining the physical appearance, promoting excellent
resident relations/customer service. Trained and managed office and
maintenance staff while maintaining a team environment, scheduling of
pool maintenance and attendant schedules. Prepared annual budget and
monthly financial and variance reports. Monitor maintenance and
delinquencies. Performed monthly billing, processing weekly payables,
daily bank deposits. Worked closely with Board of Directors and
committees. Conduct regular property inspections. Coordinate community
events and attended monthly board meetings. Implemented capital
improvements.
2/96 to The Fourmidable Group, Farmington Hills, MI
8/99 Administative Assistant
Responsible for managing rental office which included answering phones,
leasing, application processing, resident relations, accounts payable,
accounts receivable, filing, assisting Manager with projects as needed.
EDUCATION
Washtenaw Community College, Ann Arbor, MI
A.A.S in Business Management
Huron High School, Ann Arbor, MI
Diploma
DESIGNATIONS:
CMCA Designation, Community Association Institute
AMS Designation, Community Association Institute
Certified Assisted Housing Manager 1999, 2008, 2009, 2010
Fair Housing Seminar, Annually since 1995
State of Michigan, Real Estate license, 2013
REFERENCES
Blake Hunter, Vice President
Independent Management Services
Jill Mitchell, Property Manager
Efficient Property Management
Branda Conti, Site Manager
Independent Management Services
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