Customer Service Sales
Resume:
Stephanie Hausman
*** ******** ****, **********, ** 19543
*******@***.***
Objective:
A team oriented, success driven problem solver seeking a position that reflects my experience, skills, and personal
attributes including integrity, efficiency, and enthusiasm.
Special Skills:
• •
Experienced in using POS computer system Talented in recognizing desires and
• needs of a person through actions and
Extensive knowledge of Microsoft Word and
behavior
PowerPoint
•
• Proficient in using SPSS
Experienced in customer service
• CPR certified
Education:
Pennsylvania State University, Reading, PA
Bachelor of Arts: Applied Psychology
Expected Graduation Date: May 2014
Internship Experience:
Camp Noah, Newtown, CT 75 hours Summer 2013
• Camp to help children affected by the Sandy Hook Elementary School shooting
• Worked as a team to build resiliency skills in children
• Provided a safe environment for children to be comfortable
• Provided support to teach children how to cope with experiencing a difficult situation
Research with Dr. Jessica Schocker, Penn State Berks 300 hours Fall 2013
• Used various databases to find supporting articles for 4 large research papers
• Attended and contribute to meetings and senior education classes
• Analyzed and entered data into SPSS
Canine Partners for Life, Cochranville, PA 150 hours Spring 2014
• Evaluate and assist in training of service dogs ready to graduate
• Use positive reinforcement to train dogs
• Assist trainers in going to prisons to insure that prisoners are training correctly
Work Experience:
Spencer Gifts, Wyomissing, PA 2013-Present
Sales Supervisor
• Responsible for properly opening and closing the store
• Delegate tasks to associates and ensure they are completed timely
• Process returns and exchanges along with providing exceptional customer service
• Balance cash drawer and make daily deposits to the bank
Spencer Gifts, Wyomissing, PA 2011-2013
Sales Associate
• Provide energetic and fun atmosphere for customers
• Enhance and employ various visual merchandising techniques
• Received award for 100% customer satisfaction from a secret shopper
Contact this candidate