Manager Customer Service

Location:

Posted:

April 22, 2014

Garneshia J Williams

Roanoke VA 24012

************@*.****.***

objective

I am seeking employment with a company where I can use my skills and have the opportunity to advance and grow.

Ability Summary

I have great customer service, When it comes to customers I make them my number one priority. Im able to

relate to those whom I serve which gives me the ability to advise the correct product. I’ve managed employees on a

regular basic and I was responsible for funds and paper work.

Experience

Processor Robertson Marketing Salem, VA

03/2012 - 03/2014

I took inventory and packaged products through out the day.

Accounts Manager Aaron’s Roanoke, VA

01/2010-03/2012

I answered phone calls and called customers regarding their current account. I helped customers managed their account

to lead them to ownership towards their merchandise.I took payments over the telephone as well as from inside the

store. I also use microsoft word and excel through out the day.

Shift Manager Hardees Roanoke, VA

02/2007-01/2010

I managed a shift and I was in charge of making sure that employees clock in and out on time and that they took there

breaks. One of my responsibilities were seeing that the shift ran smoothly through out the day. I trained a lot of new

hires that worked on my shift. When needed I was a cashier and cook. I also counted the store money in the afternoon

and at the end of the night along with filling out paper work. Last but not least I handled customers complaints and any

problems that needed to be taken care of.

Education and Training

Issuing Institution Virginia Western

Qualifications One year of College or a Technical or Vocational School

Course of study General Studies

Honors & Activities

I was involved in a student government association (SGA) program and I was also in youth court at my high school.

Detailed References

Tina Steff, General Manager

Aaron’s

Roanoke VA 24017

Business reference,known for two years