Customer Service Sales
Resume:
ASHLEY R. PALBITSKA
Telephone: 224-***-****
E-Mail: **********@*****.***
EDUCATION
CONCORDIA UNIVERSITY OF WISCONSIN
Masters in Business with Emphasis in Marketing/Management - May 2011
CARROLL COLLEGE, WAUKESHA, WISCONSIN
Bachelor of Arts in Communication - May 2008
Business Gift Services Sales Supervisor
The Popcorn Factory
1800Flowers, Lake Forest, Illinois 60045 – July 2012 – Present
• Manage Daily Reports (sales, phone calls, inquiries)
• Manage seasonal staff
• Manage call lists for Sales Account Managers
• Provide information directly to Account Managers
• Work with vendors on packaging prototypes
• Work with Director on small budget details
• Attend daily production meetings
• Manage Fundraising Program
• Manage GreatFoods Initiative
• Create New Reports to include daily sales of Account Managers, Business Gift Services
Inquiries
• Work closely with Sister Brands on sales and shipping information
• Provide customer service to prospective customers and existing customers
• Manage preparation for Fundraising Trade Shows
• Work with Merchandising and Purchasing to create new item numbers for custom products
Community Development Assistant
City of Highland Park
City of Highland Park, Highland Park, IL 60035 - December 2011 – July 2012
Provide assistance to Planning and Building Departments
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Design informational pieces for public use
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Provide administrative duties
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Maintain database of permits, businesses and inspections
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Provide assistance with some financial work
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Economic Development Clerk
City of Highland Park
City of Highland Park, Highland Park, Illinois - July 2011 to December 2011
Provide assistance to Economic Development Assistant
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Provide guidance to local businesses
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Assist with event planning
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Maintain database of available properties
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Perform administrative duties
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Assist with marketing local businesses and events
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Building Division Clerk
City of Highland Park
City of Highland Park, Highland Park, Illinois - July 2011 to December 2011
Set up daily inspections
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Accurately interpret the City of Highland Park Municipal Code
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Provided building permits based on examination/interpretation of plans as presented
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Provided administrative duties
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Process FOIA (“Freedom of Information Act”)requests to view public records
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Provided excellent customer service with regard to fielding resident’s complaint
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Process permits and put in issuance status
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Direct Marketing 12 Week Lead Intern
Direct Marketing/eBusiness
ALLSTATE, Northbrook, Illinois May 2010 to August 2010
Lake County Office Coordinator/Recruiter
CAMP JORN YMCA, Waukegan, Illinois - January 2009 to May 2010
Sales, Catering, and Events Assistant
THE FORGE CLUB, Vernon Hills, Illinois - August 2008 to December 2008
Lead Assistant to Events Manager
CARROLL COLLEGE, Waukesha, Wisconsin April 2006 to December 2007
Event Planning/Public Relations Intern
POSITIVELY PEWAUKEE, Pewaukee, Wisconsin - May 2007 to August 2007
Public Relations Intern
WAUKESHA BUSINESS IMPROVEMENT DISTRICT (BID), Waukesha, Wisconsin
January 2007 to May 2007
Student Manager
CARROLL COLLEGE, Waukesha, Wisconsin - May 2007 to September 2007
Intern: Forestry Department
Public Works Department
CITY OF HIGHLAND PARK, Illinois - May 2006 to September 2006
Intern: Building and Planning
Community Development Department
CITY OF HIGHLAND PARK, Illinois - June 2002 to December 2005
ALPHA GAMMA DELTA
President 2006-2007
Vice President Finance 2005-2006
COMPUTER SKILLS
Microsoft Office - Word, Excel, Power Point Publisher, Outlook
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• AS400 Programming
Constant Contact - Online Email Marketing
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Contact this candidate