Susan D. Bernstein
W*** Hilltop Road ~ Genoa City, WI 53128
Home Phone 262-***-**** e-mail **********@*******.***
PROFESSIONAL EXPERIENCE
Surgeon Exteriors, Insurance Storm Claim Recovery Specialists Illinois and
Missouri
Office Administrator/Consultant: Established offices in Illinois and
Missouri, created client record base record system; tracking initial
contact through work completion process; responsible for pertinent zoning,
permit and insurance documentation; coordinated insurance, sub-
contractor/supplier and material information for accurate final gross/net
accounting at job completion
Travel Management, CWT Sato Travel, Great Lakes Naval Training Base
Senior Travel Counselor: Arranged and coordinated troop movement
worldwide, achieving contractual compliance requirements; coordinator for
disaster and human remains relocation; ARC document reconciliation;
military medical travel arrangements for overseas UN special assignments;
transitioned into the Defense Travel System; responsible for government
accounting data entry in troop records
Passenger Service Agent, American Eagle Airlines, Milwaukee
Cross trained in all areas of passenger service; conducted pre hiring
background checks and scheduled screening interviews for job applicants;
maintained station agents' confidential records, including reviews, workers
compensation and benefits; advised employees on workers' compensation and
company plan benefits; conducted periodic security compliance testing at
airport security check points; obtained security clearance for all areas of
airport
Administrative Assistant, American Eagle Airlines, Chicago O'Hare
Assistant to Director of Flight, Manager of Flight Standards, Aircraft
Fleet Manager and Chief Pilot; interacted with HR and maintained all
confidential Chicago flight department personnel records, including
recurrent flight tests results, employment status, workers compensation,
and benefits; responsible for reports to FAA and pilots' union; served as
liaison between flight directors, union, pilots, FAA, and company
departments; Chicago flight department uniform coordinator; served
notice to pilots for drug screening
Real Estate Sales Associate, Crossroads Real Estate
Property management with concentration on development and sale of
commercial properties in Chicago area
Travel Agent, Gulliver's Travel
Focus on international and group travel arrangements. Group conference
arrangements.
Account Manager, Tickets and Tours, Manager, Signature Travel
Responsible for office ticketing and accounting procedures.
Accounts manager when Signature Travel was bought by Ticket and Tours
Day Camp Director, Nippersink Day Camp
Responsible for facility: building maintenance, hiring personnel, creating
and coordinating an effective activities schedule, implemented state
authorized Red Cross swimming program
CIVIC SERVICE
*Elected Village Trustee, 2013
*Committee for redevelopment and rededication for the landmark community
Shinner Memorial Park building and property
*Fire Commissioner: Fire Commissioner for Genoa City, and Town and Village
of Bloomfield
*Airline Ambassadors: worldwide philanthropic organization
*Board of Directors: Vice President Nippersink Community Club
*Editor: Three Lakes Community News; circulation 3000
*Board of Directors: For incorporation of the town of "Three Lakes",
Kenosha/Walworth Counties
*Campaign Management and Fund Raiser: Wisconsin state legislature election
campaign, and Chicago city council election campaign
*Election Judge: Northern Cook County, Chicago, Village/Town of Bloomfield
*Member of VOTK: rescue and sanctuary for exotic wild animals
*Committee for the successful incorporation of Village of Bloomfield, 2011
*Campaign for Village Trustee, 2012, 2013
EDUCATION
*Roosevelt University, Harper College: Interdisciplinary Studies
*Chicago Real Estate Board: Real Estate Licensure
*Elgin Community College: Real Estate Appraisal
*University of Wisconsin and Gateway Technical College: continuing
education; emphasis on computer literacy, world politics, people and
resource management, assertiveness training for employees and corporations
COMPUTER SKILLS
*Operation systems: Microsoft windows 95/98/XP/7, MS Office 2010, Internet
*Global distribution system: Sabre, Apollo