Customer Service Health

Tracie N. Cain

**** ******* ****** - **********, ** 38701 662-***-**** or

240-***-**** ***********@*******.***

Summary

I am looking for a challenging opportunity that will utilize my educational

and diverse skills, while offering me the potential for growth and career

advancement.

aREAS OF eXPERTISE & tRAINING

* Strategic Planning & Implementation of Policies and Procedures

* Team Leadership & Implementation of Special Projects

* Staff Development

* Microsoft Office

* Sport Marketing

* Sport Promotion

* Event Management

* Certified in CPR, First Aid/ ABE and Water Safety Instructors

* D.C. Department of Corrections Training Academy - Certificate of

Award in: Customer Service/ IPC, Health Precautions, Security,

Staff/ Inmate Relations, Use of Force, Adjustment Board Procedures,

Inmate Custody and Classification, Counseling Techniques, Emergency

Procedures, Cultural Diversity, Suicide Prevention, HIPAA

Experience

2014- Permanent Substitute Teacher, Leland Public School

Present District,

Leland, MS

. Provides math instructions/ lessons to third grade

students such as Common Core And Mississippi MCT on a

daily basis.

. Created safe, positive and supportive learning

environment. Design lessons and assessment within

teacher's long- term plans.

2008- Educator, District of Columbia Public Schools -

2009 Incarcerated Youth Program, Washington D.C

. Taught health, physical education and life skills to

all-male juvenile population ranging from grades nine

through twelve that were incarcerated.

. Strategically planned and implemented various tasks for

the entire Incarcerated Youth Program; such as scheduling

of classes and implemented reports of data while

prioritized work assignments.

. Served as liaison for the Incarcerated Youth Program,

and the D.C. Department of Corrections.

. Implemented cooperative learning strategies for both

instruction and classroom management.

. Enforced policies and procedures, resolved issues, and

administered disciplinary action reports.

2001- Educator, District of Columbia Public Schools - Robert

2005 Brent Elem. School Washington D.C

. Taught health, sports and fitness to sixth through

eighth graders.

. Collaborated with the Director and other Dean of

Students to plan, problem-solve, and support colleagues on

a daily basis as an Assistant Dean of Students for the

middle school department from October 2006 - June 2007.

. Created and implemented the Health and Physical

Education Curriculum, aligned with standards to coincide

with the National Physical Education Standards for the

entire middle school.

. Collaborated with colleagues to provide differentiated

instruction to many students.

. Established workloads, prioritized work assignments,

evaluated student performance, interpreted and enforced

policies and procedures, resolved issues, and administered

disciplinary action reports.

. Developed strategies and solutions; monitored

performance of teachers /students and ensuring goals and

objectives were met while maintaining quality service.

. Developed family-school relationships that fostered

academic and social development.

1999- Educator, Edison- Friendship PCS - Chamberlain Campus

2001 Washington D.C

. Facilitated scientific experiments by instructing

students to work productively in cooperative teams from

August 2000 - June 2001.

. Integrated health modules in science curriculum and

taught sports and fitness from August- 1999- June 2000.

. Developed and used rubrics for instructions and

assessments.

. Used technology tools for instruction, planning, and

communication.

. Wrote Quarterly Learning Contracts (QLC) for each

student, which focused on a student's progress and clearly

identified goals for further progress.

. Conducted various assessments such as Teacher-Made Test,

Edison Common Performance Assessment, and the Stanford

Nine Achievement Test.

Education

Incomplete Master of Science, Grambling State University Graduate

coursework, Sports Administration, Grambling State

University- Completed 28 hours. Participated in the rewrite

of the USA Volleyball, Codes of Conduct, under the

coordination of Darlene Kluka, PhD., Vice President, Member

Relation and Human Resource (MRHR) Division

May 1997 Bachelor of Science, Mississippi Valley State University

Health Physical Education & Recreation

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