Customer Service Training

PROFESSIONAL OBJECTIVE

To obtain a position that enables myself to make a positive contribution to

the organization and allowing myself to maximize my management skills and

training experience utilizing my expertise in managing inventory and

control of materials.

SUMMARY OF QUALIFICATIONS AND EXPERIENCE

1. Over 8 years of professional experience managing inventory and

maintaining control of materials and supplies.

2. Developed and maintained a good understanding of the materials and

chemicals being used.

3. Flexible, adaptable, very well organized, able to work under pressure

and able to work unsupervised.

4. Excellent communication skills and able to work well with others,

experienced in working with co-workers of several different cultures

and different backgrounds.

5. Skilled in Microsoft Word, Outlook, Office, Excel and Baan

Applications Software.

6. Well trained and knowledgeable of hazardous Materials and utilizing

the MSDS safety data sheets.

7. Over 8 years experience an licensed Fork Lift Operator.

8. Attended numerous safety and training courses.

9. Experience in receiving materials and processing material transfers in

the database software.

10. Managed reports and Excel spreadsheets daily for upkeep of inventory.

Employment History

April 2010 to March 2014 Huntington Ingalls,

Gulfport, Ms

Chemical Operator

Composite Fiberglass Mechanic

? Responsible for mixing different resins and other hazardous

materials

? Responsible for pulling samples for QA and perform gel cup tests

as well as viscosity reading

? Responsible for reading blueprints in order to layout parts for

the carbon fiberglass

? Responsible for bagging and debagging parts that have been

infused with resin

June 2009 to June 2010. ANI Pharmaceutical,

Gulfport, Ms

Chemical Batch Operator

. Responsible for following GMP and SOP's for the start and end

of the process of creating

different medicine.

. Responsible for sanitizing and cleaning mixers and holding

tanks until transfer of fluids for

packing and shipping.

. Responsible for weighting raw materials for mixing.

November 2006 to May 2009 Future Pipe Industries., Gulfport,

Ms.

Raw Materials Controller

Overhead Crane Operator

1. Responsible for supporting the production schedule and achieving high

inventory accuracy.

2. Received materials in and issuing requested material to the different

warehouses within the company.

3. Maintained inventory of the raw material warehouse, updating the

receipts and material transfers into the database and managed the

upkeep of material records.

4. Organized and planned routine stock counts to ensure the stock

accuracy was being maintained.

5. Conducted several inventory counts monitored and reviewed by auditors.

6. Preparing and packaging material to be delivered to the project sites.

7. Checking the levels of the resin tanks, transferring the resin from

one tank to the others as needed and keeping them stocked to avoid

shortages, overflows, and stoppage of production.

8. Responsible for crane operations and moving 6mm to 12mm pipes around

the warehouse.

November 2005 to October 2006 Trinity Yachts, Gulfport, Ms.

Warehouse and Tool Room Clerk

1. Responsible for distribution of parts and materials.

2. Controller of shipping and receiving parts of supplies.

3. Managing inventory an upkeep of records.

4. Verification of receipts of items by comparing items to be received to

the items ordered, maintaining backorders to ensure that all purchased

items are received.

October 2004 to November 2005 Oreck Corporation, Long Beach, Ms.

Stock Mover and Product Tester

1. Duties included bringing parts to the assembly line as needed in order

to keep production running.

2. Testing of finished products to ensure that the product was of good

quality and met the company's standards.

September 2002 to June 2004 Memorial Hospital, Gulfport, Ms.

Floor Technician

1. Stripping, waxing, and buffing the hospital floors.

2. Performed routine maintenance in the building and upkeep of housing.

September 2000 to March 2002 Hartson Kennedy, Gulfport, Ms.

Core Builder

1. Operated and ran the core builder machine which was essential in the

first procedure in assembly of the counter tops.

January 1994 to March 1998 United States Navy USS Austin LPD-4

HP: Norfolk, VA

Postal Clerk Third Class

2. Operated and management of the mail window, performing excellent

customer service to fellow service members.

3. Sorting, filing, shipping, and receiving the mail.

4. Handling mail shipments, weighing packages and searching of packages

for contraband to ensure the safety of others.

EDUCATION AND TRAINING

1. HAZMAT and HAZCOM Certified

2. Basic Supervisor Training

3. Baan Software training

4. Safety and MSDS training

5. Postal Clerk Apprenticeship School

6. Financial Management Training

Contact this candidate