Customer Service Representative
Resume:
Jodilmary B. Cardinal
Calamba, Guihulngan Negros Oriental Philippines 6214
**********@*****.***
Objectives
-To better facilitate student learning
-Obtain a position within an elementary school where I can maximize my university training to
develop the experience and expertise necessary to launch my teaching career
- Encourage active learning and group participation in the classroom, thereby helping students to
become productive and successful citizens.
Experiences
Teleperformance Philippines
Customer Service Representative-Call Center Industry
October 2010-March 2013
Octagon Bldg. San Miguel Ave.
Ortigas Center, Pasig City
Metro Manila Philippines
-Takes inbound calls from the customers with regards of billing, orders and technical issues
- Handling problems of customer inquiries often involve some form of complaint that must handle
in accordance with the company’s guidelines and policies.
- Assisting in sales
Census of Population and Housing
Numerator
April 2010-May 2010
Calamba, Guihulngan
Negros Oriental Philippines
- gathering basic information on residents for purposes of planning, development and
improvement of the residents' quality of life. Good planning is based on reliable, up-to-date,
accurate and detailed information on the state of the society in the country. This information
makes it possible to plan better services, improve the quality of life and solve existing problems.
Statistical information, which serves as the basis for constructing planning forecasts, is essential
for the democratic process.
Shelomith Learning Center
Class Adviser, Subject Teacher (Reading, Language, Science, Math)
June 2009-March 2010
H. Alquizola St. Poblacion
Barili Cebu City
Philippines
-Developed and implemented daily and unit lesson plans for 5th grade, administered testing,
tracked and analyzed class performance.
-Conducted group reading and writing activities.
-Developed excellent rapport with students
-Fostered a classroom environment, conducive to learning and promoting excellent student
engagement.
-Conducted parent conferences.
First Fruits Christian Academy
Classroom Adviser, Subject Teacher (Science, Reading, Language,)
March 2008-June 2009
Hindangon Valencia City
Bukidnon, Mindanao
Philippines
-Designed and taught lessons in math, science, social studies, and reading curricula in 3rd grade
classroom.
-Created and implemented interdisciplinary literature study based on international theme.
Student Teaching
January –March 2008
Calamba Central School
Calamba, Guihulngan Negros Oriental
EDUCATION
Negros Oriental State University
Bachelor of Elementary Education
Major in General Science
LET board passer
Guihulngan National High School- Poblacion
High School Level
1999-2003
Calamba Central School
Elementary Level
1993-1999
INVOLVEMENTS
NORSU-G KABILIN CHOIR
Soprano (2006-2008)
Sangguniang Kabataan
Councilor (2003-2007)
Women's Volleyball Varsity Team
Member (2002-2007)
HOBBIES
-singing
-reading books and novels
-playing volleyball
- web surfing
-writing stories
Contact References
Mayet Vasquez May Yuson
Customer Service Representative Customer Service Representative
Eufemio Abacan
Team Supervisor
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