Administrative Assistant Manager
Resume:
Keisha McKenzie-Evans
East Orange, NJ
**********@*****.***
OBJECTIVE
Willing to work in a dynamic, challenging and growth oriented company that will allow me to utilize my
knowledge and experience to contribute for the growth of the organization.
RELEVANT SKILLS
Fast learner, highly organized, detail oriented, multi-tasked, excellent problem solving ability, great
interpersonal and time management skills, ability to work well in team environment and
independently.
Work well under pressure.
Experience with calendaring, travel arrangements, phone, faxing, filing, scanning, copying.
Finance/Accounting: accounts payable & receivable, general ledger, balance sheet, journal entry,
billing, collection.
Computer Literate: data entry, MS Word, Excel, Outlook, PowerPoint, Infopath, Access, Publisher,
SAP, JDA, ASM, SMS, Oracle, Cognos Impromptu, Lotus Notes, PeopleSoft, Virtual Ems, Rearden
Commerce, Act By Sage, SPSS, Internet.
EDUCATION
9/2005 – 5/2007
Seton Hall University - South Orange, NJ
Degree: B.A in Social and Behavioral Science with a concentration in Economics and a minor in Business
Administration.
9/2002 – 6/2004
Essex County College - Newark, NJ
Degree: A.S in Social Science with a concentration in Communications.
EXPERIENCE
8/2013 - 3/2014 & 8/2012 – 9/2012
GlaxoSmithKline - Parsippany, NJ
Administrative Assistant - Temporary position.
Coordinate travel plans and itinerary for all aspects of business travel for Director, senior brand
managers, and brand mangers including flight, hotels, conference registration, meeting schedules,
lunch reservations, car service, etc).
Extensive calendar monitoring with MS Outlook to update daily schedule, to implement the
availability of team members and other GSK employees.
Provided administrative support for day-to-day operations as well as individual projects as needed.
Communicated and interacted effectively with all levels of staff.
Opened, read, created and modified inbox and calendar, faxed, scanned and copied documents,
ordered office supplies for team members and other event, and maintained supplies.
Edited, proof read, and formatted presentation materials.
Ordered brand samples for clients and general office use.
Coordinate meeting between external agencies and GSK employees including single and multiple day
meetings and seminars on and off site.
Booked conference room for meetings and started conference calls.
Scheduled team meetings, between team members, and external agencies.
Ensure employees and clients are handled in a professional manner.
Assisted team members with trouble-shooting issues that may arise with printers, copiers.
Answered phones, handled calls, routed call to appropriate individual.
Submitted expense report for senior brand manager and brand managers.
Processed UPS overnight and regular mail shipments.
Assisted in keeping department organized and neat.
10/2010 – 1/2011
New Jersey Certified Roofing - East Orange/Montclair, NJ
Administrative Assistant - Temporary position.
Greeted customers, managed calendar, made travel arrangements, performed general office duties.
Prepared Invoices, proposals, wrote letters, and verified information.
Scanned all images into the database, handled incoming & outgoing calls, received & sent e-mail.
Processed all customer requests accurately and quickly, scheduled and confirmed daily appointments.
Calculated company's expenses, paid bills, processed payments, and ordered office supplies.
Handled 50 plus inquires a day.
8/2008 – 4/2009
Bed Bath & Beyond Corporate - Union, NJ
Rebate Analyst / Financial Control – Temporary position.
Read customer contracts to establish the company's rebate and performed reconciliation by assigned
customer accounts. Verified Information, and authorized signature
Ensure all rebate calculations and required activities are completed accurately
Creating and completing financial reports (daily, weekly, monthly, quarterly, and annually).
Identified, reviewed and investigated freight claims, repays, and missed shipments. Follow up on
customers inquiries via email and phone. Maintained productive relationships with customers
Performed daily task such as running reports, writing and approving chargeback, mailing checks,
reviewing vendor transmittals, activating, reinstating, and deactivating vendors account.
Responsible for updating information in the database and on spreadsheet daily
Formatted documents, entered information in the database quickly and accurately
Performed office duties such as writing acquisition letters, filing, faxing, scanning, making copies.
12/2007 – 6/2008
Unified Vailsburg Service Organization - Newark, NJ
Teacher Aide - Temporary position.
Worked closely and collaborated with primary instructor.
Assisted students with school work and tutorial studies and maintained a safe environment for them.
Performed daily activities assigned by instructors.
6/2006 – 10/2006
Seton Hall University Health Services - South Orange, NJ
Administrative Assistant
Responsibilities included greeting and assisting students, answering switchboard, scanning of medical
records, and maintaining database.
Managed calendar, processed, updated and maintained students’ medical records.
Routed calls to appropriate departments for continued assistance as necessary.
Performed general office duties; (faxing, filing, scanning, copying, typing daily correspondence.
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