Customer Service Medical Assistant

A’TIANA APPLEWH I TE

* ****** *****

Somerset, NJ 08873

Cell 908-***-****

t *********@*****.***

Objective

My objective is to obtain a position within the medical field that is meaningful and

challenging; which also contributes to my daily knowledge and growth as a medical

p rofessional.

Education

Union County College, C ranford. NJ Currently

A ttending

Central Career School, South Plainfield, NJ G raduated

2013

Medical Assistant Certificate

Skills

• Knowledge of medical terminology

• Abili ty to multitask

• Excellent communication and writ ing skills

• Capable of processing medical billings

• Record medical histories by using EHR/EMR system Practice Fusion)

• Perform various bookkeeping and billing task

• Familiar with OSHA Blood Borne Pathogen standards

• Provide information to patients regarding diets, t reatments, and procedures

• Capable of answering phone and handling of emails and correspondence

• Familiar with scheduling patient’s appointments

• Excellent knowledge of Microsoft office suites

• Check and record patients vital signs

Certifications

First Aid and CPR certified 2013

OSHA Safety Orientation for Healthcare certified 2013

H IPAA 2013

OSHA Workplace Bloodbourne Pathogen Certified 2013

N HA Certified Medical Assistant Pending

Professional Experience

MetLife I nsurance, Somerset, NJ 2013-

Present

Security Guard

• Monitor entrance of property through surveillance

• Identify visitors and ask for appropriate documents

• Answer telephone calls to take messages, answer questions, and provide

i nformation during non-business hours

• Write reports of daily activities and i r regulari ties

Rheumatology Center of New Jersey,Bridgewater, NJ 2013

Medical Assistant Externship

• Assisted with administrative duties and answering phones, patient scheduling, fil ing

and scheduling follow up appointments

• Greeted patients as they arrive and answer questions.

• Prepared patients for examination and treatments

• Updated patient files and records

• Organized lab results and patient records

• Scheduled patients for follow up appointment

• Checked patient’s vital signs

Office Depot Somerset, N J 2012-

2013

Cashier/ Customer Service

• Assisted customer with copy and print needs

• Provided customers consultations for projects

• Designed banners, brochures, business cards and other print products

• P rovided customer service

R adio Shack Somerset, New Jersey 2012 –

2012

S ales Associate / Customer Service

• Assisted customers with buying our products of their choice

• Satisfied customers with the best prices and service plans for their own

p rotection

• Opened and closed store

ShopRite Bound Brook, New Jersey 2010

-2011

Cashier / Customer Service

• Assisted customers with shopping orders

• Closed out cash register drawers

• Maintained cleanliness of a rea

McDonalds M iddlesex, New Jersey 2007-

2010

Cashier / Customer Service

• Responsible for friendly and timely service of food and dr inks

• Handled all cash and credit card t ransactions

• Maintained cleanliness of eating areas

• Helped with preparing foods

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