Sales Customer Service

Graham Keays

*** *********** **.

Burlington, ON

Email: *************@*****.***

Phone: 519-***-****

Attributes:

Energetic, driven to succeed, punctual, team player, goal oriented, great people skills,

experience with computers(Microsoft Office), self-starter, organized, hard-working, and

enthusiastic, sales and marketing experience.

Certificate(s) & Award (s):

First Aid and CPR, Grant Cardone Sales Training, Entrepreneurship Award

Employment:

Dates Employed Job Title Company

10/2013 – 03/2014 Sales Consultant Baywest Nissan – Owen

Sound

-As a sales consultant I was to help costumers purchase, lease, or finance a vehicle. I was

required to know the sales process; from narrowing down product to attaining an offer

from the customer. It was required to have knowledge on every product, and every sales

and leasing event and agreement that Nissan released in order to have all the tools

necessary to best help the customer on route to purchasing their new vehicle.

9/2012 – 8/2013 Supervisor Foodland – Wiarton,

ON

-As supervisor I was required to organize and plan daily objectives and set aside tasks for

other employees to accomplish in order to hit our goal. I was required to put up, sort, and

order stock. Also a strong customer service component was needed to do this type of job

when dealing with customer complaints, or questions. I was one of the few night

supervisors and specific closing procedures, such as; check lists, locking and counting of

tills, and closing of departments had to be overseen by myself. In order to do this job

well, I needed to demonstrate strong organizational and time management skills, as well

as an ability to lead a team in order to achieve the ultimate task/goal.

2/2012 - 9/2012 Direct Sales Representative Actv8

Marketing

-As a direct sales representative I was required to learn about the product that we were

selling/promoting in order to understand and grasp what we need to say to prospective

clients and cater it to how the product could best serve them. Being approachable,

outgoing and well spoken are keys to doing this job. You must have computer and tech

skills in order to be successful as well. You also must be able to read and react to each

individuals actions as well as reactions in order to gain their confidence and make the

sale.

8/2008 – 8/2011 Material Handler/Shipper Caframo Ltd. –

Wiarton, ON

-As Material Handler I was required to operate and maintain the fork truck. I was

expected to perform daily inspections of the forklift, and the racking systems that

Caframo had in place, to assure safe usage of the equipment. My role as material handler

saw me handle warehouse operation duties, which meant organizing raw materials as well

as finished goods so that they were easily accessible. Other duties I was required to

perform were Order Assembler and back up Shipper. As Order Assembler I had to

prepare daily orders for pick up, which demanded physical labour and dexterity. As back

up shipper I was required to learn a computer controlled inventory system, and to prepare

and ship orders out our door whether it through a courier service, or trucking company.

9/2007 – 8/2008 Marketing Representative OTVOS ADVERTISING –

London, ON

-As a sales representative with OTVOS Advertising I was required to partake in

negotiating meetings with our clients in order to devise a; marketing and sales plan in

which was to drive up the foot traffic to that particular clients store (s). Once a plan was

put in place and the product was to be launched, I was required to map out areas which

would be best targeted for that particular product and then head out into those areas and

sell and promote whatever product or service that we were under contract with in a

manner that was direct and professional.

4/2006 – 9/2007 Bartender Wiarton Inn Restaurant -

Wiarton, ON

-My responsibilities were to prepare drink orders and to serve guests. This job requires

your customer service and communication skills to be at their peak for each shift, as your

goal was to make the guests visit an enjoyable one. As this type of job can get quite busy

and hectic, so you must maintain a positive focus and attitude, and have the ability to

multi-task.

6/2002 – 9/2007 Yard Foreman Hepburn Lumber –

Wiarton, ON

-As Yard Foreman I had gained experience in the operation of the mill, and all of its

surroundings. As designated health and safety officer, I was responsible for the safe

working conditions, duties and requirements of each work station. I operated the Pay

Loader, which meant being accountable for all of the raw and finished material entering

and exiting the mill. My responsibilities as the loader operator included; loading and

unloading of the trucks, preparing weekly counts of inventory, and making sure the entire

inventory was organized neatly and according to species and dimension. While working

for this company I was also required to do some mechanic work, and in performing

regular maintenance on trucks, loaders, forklifts, and the mill equipment.

Education:

Dates Attended School – Degree Location

9/2011 – 5/2013 Georgian College/Business Owen Sound, ON

Administration - Diploma

9/2004 – 1/2005 Georgian College/Business Barrie, ON

Marketing. Some college

course work completed.

High School Diploma – OAC accounting, OAC mathematics, Grade 12

Entrepreneurship, OAC English, OAC Law

*References available upon request

Contact this candidate