Customer Service Assistant

LE'MICA DAIGLE

*** ******* **. #*** *******, TX *7060 ? 832-***-**** ?

********@*****.***

OBJECTIVE

Organized, independent and proactive worker with strong time-management

skills as well as strong work ethic. Seeking an invigorating position in a

fast paced, business environment that will provide a challenging, yet

rewarding learning experience.

EXPERIENCE

United Parcel Services

Warehouse Loader

1. Load boxes and packages for route delivery Houston,

Texas

September2013-

Present

PrimeFlight Aviation Services Houston,

Texas

Passenger Assistant October 2011-

August 2013

1. Assist passengers while boarding and leaving various aircrafts

2. Guide and assist passengers around airport

3. Accompany unattended minors through airport

City of Houston- Public Works Houston,

Texas

Accountant Assistant (Intern)

May 2009- September 2011

1. Created accrual spreadsheets

2. Reconciled accountant pay estimates for various contractors for the

city

3. Assist with management of fiscal year end paper work

4. Filed and copied assorted material

5. Other duties as assigned

Convergys's Houston, Texas

Customer Service Rep April 2008 -

April 2009

1. Received incoming calls

2. Made outgoing calls

Vanilla's Hair Salon Houston,

Texas

Receptionist (Part-time) October 2005

- March 2008

6. Answered calls and arranged appointments

7. Handled cash exchanges

8. Help maintain a professional environment

SKILLS

1. Microsoft Office

2. Internet Explorer, Firefox, Netscape Navigator, Safari

3. Typing Speed: 60 wpm, Ten key-by-touch

4. Oracle

5. Adobe

6. Customer Service

7. Answering Phones

8. Monetary Exchanges

9. Various Office Machinery

EDUCATION

Texas Southern University Houston,

Texas

Bachelor of Business - Finance August 2008 - Expected 2014

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