Manager Sales
Resume:
Susan Nash
Warrington, WA2 0AF
***********@**********.***
PROFESSIONAL PROFILE
A dynamic and results driven sales manager. Proficient in profitability,
winning new business and retention. A self-motivated and approachable
service orientated executive who thrives on achievement and success.
Capable of working under pressure and meeting deadlines, a natural team
player with a pragmatic and competitive approach also capable of working
under own initiative. A mature and professional attitude has contributed
to a successful career to date.
CAREER HISTORY
2003 to Feb 2014 Area Sales Manager
Percy Doughty & Co
Reason for Leaving: Redundancy
Reporting to the Sales Director, this was a comprehensive and pivotal role
within the organisation. Responsible for a large area within the North West
of the UK this was a home-based position. Primary responsibilities
included:
. Regular attendance at customer review meetings
. Initial set-up and attendance of new business meetings
. Driving sales and profitability through client retention via 300+
accounts
. Driving sales and profitability through new business wins
. Research of competitors to gain a market edge
. Accountable for all aspects of customer contact within remit
. Weekly reporting and forecasting presented to line manager
. Maintaining a strong customer focus at all times
Key Achievements to date
. 'Heatas Registered' following course attendance
. Month on month customer retention and growth - targets always achieved
. Developed more new business than any other sales manager
. Won various target related trips including Venice to visit 'Nordica'
factory
2000 to 2003 Area Manager
Samuel Smith Brewery
Responsible for a large number of accounts within the North West. Working
from home office, key responsibilities included:
. Regular attendance at customer review meetings
. Initial set-up and attendance of new business meetings
. Driving sales and profitability through new business wins
. Driving sales and profitability through client retention
. Ensuring all operational targets are met by providing a high level of
service to existing and new clients
. Regular reporting of sales via prospect bank updates
Key Achievements
. Averaging 1.42 site visits per day
. Achieved 0.84 new business wins/orders
. High level of customer retention
. Considered a regular 'Top Achiever' in her team
1993 to 2000 Corporate Account Manager
Vodafone Corporate
Working within a highly demanding and competitive role, key
responsibilities included:
. Increasing and retaining existing customer base.
. Regular contact with customers by mailing up to date information and
assessing any key requirement changes.
. Cold calling potential new clients through face-to-face visits
Key Achievements
. Promoted to 'Top Level General Accounts Manager' within 1 year of
joining the company
. Promoted to Corporate Account Manager due to regularly exceeding
targets
. Data and Literacy Training attended
. Won various trips abroad through sales achievements including New York
1991 to 1993 General Account Manager
Hutchison Telecom
Main responsibilities included:
. Development of existing accounts and obtaining new business wins
. Pro-actively identifying client requirements
. Sales optimisation of product portfolio
1988 to 1991 Home Improvements & Insulation Consultant
Abbey Home Services
Achieved promotion to Team Manager with 10 direct reports, Main
Responsibilities included:
. Selling Insulation products to Local Authorities
. Communicating with customers on all aspects of home improvements (i.e.
insulation/double glazing/kitchens/conservatories)
. People management including training, support and mentoring
1987 to 1988 Cellular Sales Executive
Midland Communications
Main responsibilities included:
. Responsible for Merseyside and adjoining counties
. Dealing solely with end-users - opening up a substantial number of
major accounts
. Offered a competitive after-sales service through customer dedication
1985 to 1987 Sales Manager/Dealer Support Manager
Latchboard Communications
Commenced employment as Cellular Sales Consultant and achieved promotion to
Sales Manager, main responsibilities included:
. Developed Northern Office into a highly successful business
. Recruitment of 60 dealers
. Regularly achieved 97% activation per month
. Responsible for all aspects of mobile communications including Radio
Pagers/in car and portable phones/fax machines/band 3 radio equipment
. Offered extensive sales and after sales service
. Organised all company exhibitions
PROFESSIONAL QUALIFICATIONS
. Heatas Registered
FORMAL EDUCATION
O'Levels - English/Mathematics/History/Geography/Home Economics
PERSONAL
Driving License: Hold a full UK Car License
Interests: Cookery, Yoga, eating out and travelling
Personal Skills: Computer Literate (currently attending courses whilst out
of employment) / Competitive / Exceptional inter-
personal skills / sales expertise / team-player but
able to work on own initiative / excellent customer
service skills / negotiation skills / honesty &
integrity
REFERENCES
Details available upon request
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