Customer Service Manager

Breanna Cooper

**** ***** ***** ***.

Lancaster,Tx 75146

Phone:469-***-****

Email:******.*********@*****.***

Objective: Seeking a position as a Licensed Vocational Nurse in a reputed health care environment

where I can apply my knowledge, abilities and experience to perform satisfactory duties.

Personal Summary:

Ability to work well with others as well as independently, and maintain accuracy even in stressful and

emergency situations

Good verbal and written communication skills

Experience:

1st Aid Home Health LVN-Home Health Nurse June 2013- present

• Provide skilled nursing care to patients in a home setting

• Implement/document the plan of care to ensure quality and continuity of care for patients

• Provide health education to patient and or caregiver

• Provide effective communication to patient/family, team members, and other health care

• Follow a physician established plan of treatment under the direction of our Director of

Nursing and your RN case manager

Millbrook Nursing & Rehab LVN-Charge Nurse January 2013- present

• Perform general clinical care to patients, such as administers prescribed medications and

treatments, collect blood, tissue and urine, and prepare them for testing

• Observe, records, and reports patient’s condition and reactions to drugs and treatments to the

physician and administers prescribed medications as directed by the physician

• Formulate and updates patient care plans, and orders, prepares, and inspects patient charts,

records, tests, and examination results in the patient chart.

• Record patients' medical history, vital statistics and additional information such as test results

Crestview Court Nursing & Rehab LVN-Treatment/Unit Manager February 2012- present

• Develop treatment plan according to current wound care protocols; explain dressing rationale,

institute preventive measures and monitor results of care delivered; communicate information to

Supervisors and Director of Quality Management

• Advise physicians on status of wound patients

• Provide demonstrations on dressing techniques to educate and orient in-services nurses; give

hands-on instruction regarding the principles of asceptic technique

• Observes, assesses, and reports resident conditions/changes and

documents

• Receives, transcribes, and executes physicians' orders

• Ensures implementation of care plans as directed. Administers medications

• and treatments as prescribed

• Participates in assigning duties and ensures the delivery of appropriate

• clinical care by the CNA staff

Hilton worldwide Customer Service June 2011-February 2012

• Take inbound calls regarding hilton honors rewards

• Assist with member disputes,questions with points

• Enroll new members

Carter Bloodcare Phlebotomist December 2008-January 2010

• Responsible for donor registration and screening

• Perform daily quality control and record keeping

• Responsible for collecting Therapeutic, Autologous, Directed, and Aphersis procedures

Education:

Dallas Nursing Institute Licensed Vocational Nurse December 2011

Navarro College Phlebotomist October 2008

Contact this candidate