Human Resources Administrative Assistant

Amanda Joy Venancio

**** **** ****** ****, ******** Ontario

519-***-**** ************@*******.***

EDUCATION

Sept 2013 – Present Human Resource Management Program McMaster University

• Gain knowledge about the theory and importance of human relations and HR management,

as well as acquire the practical knowledge and skills to carry out HR-related roles.

• Develop a thorough understanding in the areas of recruitment and selection, training,

performance management, compensation, health and safety and labour relations.

Sept 2009 – Present McMaster/Mohawk Business Certificate McMaster University

• Developed an understanding for general business management, human resources, finance,

marketing and entrepreneurial studies.

• Cultivated an air of interest in employee relations, recruitment and performance

management.

• Prompted further appeal in the business of event planning, marketing and coordinating by

generating team motivation and employee relations to improve productivity in the

workplace.

Sept 2009 – April 2013 Bachelor of Arts in Health, Aging and Society McMaster University

• Applies analytical abilities developed through research, fieldwork and a strong

understanding of health and wellness, to real life situations, using a medical social and

psychological approach.

• Relevant courses and education acquired include general health studies, illness and

disability, retirement, health care systems, insurance programs, and policy at a medical and

legislative standpoint.

LEADERSHIP

EXPERIENCE

Sept 2010 – April 2013 Social Science Representative McMaster Social Sciences Society (MSSS)

• Social Science and Welcome Week Representative.

• Conducted and coordinated events for Social Science first year students during Welcome

Week and then consistently throughout the year.

• Provided leadership and addressed inquiries, problems and concerns for the first year

students.

Sept 2011 – April 2012 Vice-President Programming McMaster Student Union McMaster Social Science Society

(MSSS)

• Social science representative

• Attended weekly meetings and office hours and assisted with the recruitment and selection

of MSSS positions and helped formulate the plans and policies for the student union.

• Coordinated social and academic events throughout the year including: MSSS fundraisers,

promotional events, recreational and cultural activities, parties, formals, dinners and

pub/club nights.

• Responsibilities include managing a budget, organizing secured group transportation,

recruitment of committees and negotiation of pricing and event details.

• Planned and carried out the annual Social Science Formal in March 2012- managing a

$12,000 budget.

Sept 2009 – Sept 2010 Events Commissioner McMaster Student Union First Year Council

• Represented all first year students at McMaster University; collaborated with Maroons and

Campus Events to raise spirit and awareness throughout the student body.

• Worked independently and alongside other councils to plan and organize events for the

first year students.

MEMBERSHIP

September 2012- Present Human Resources Professional Association

• Member and subscriber to the HRPA since 2012.

• Subscriber to Hamilton and Toronto Chapters.

• Attends and affiliates’ self with career launch events, student opportunities and volunteer

events in the Hamilton and Toronto area.

SKILLS AND Excellent written, communication, organizational, multitasking and leadership skills.

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CERTIFICATES Strong ability to use and adapt to computer programs and software such as: Windows,

•

Apple Products, Microsoft Word, Microsoft Excel and Adobe.

Primary experience with HRIS systems and payroll.

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Strong discretion, business ethics and ability to portray professional morale.

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General office-related skills such as: answering and handling calls, switchboards, booking

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appointments, filing, scanning and photocopying.

Received McMaster University’s Ethics Certificate in 2012.

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WORKING

EXPERIENCE

July 2013- Present Bartender/ Server The West Town Hamilton, Ontario

• Bartender and server for busy sports bar and restaurant on Locke St.

• Took drink and food orders and delivered them in a timely manner.

• Managed money and transactions, as well as handled promotions, tabs and large parties

• Consistent with using transferable skills at all times such as: multitasking, memorizing and

dexterity.

April 2012 – Feb 2014 Optometrist and Administrative Assistant (Key Holder) Dr. Lo and Associates Optometrists

Office Hamilton Ontario

• Managed the booking of appointments, conducted general office duties, and assisted

customers with: health concerns, questions, as well as the selling of glasses, lenses,

contacts and merchandise.

• Managed money, transactions and insurance coverage for patients.

• Directly and indirectly worked alongside: R&R optical laboratories, insurance companies,

social workers, workers compensation, OHIP, Ontario Works and ODSP on behalf of the

patients and clients of the clinic.

April 2010 – April 2013 Server/Bartender Barangas On The Beach Hamilton, Ontario

• Server for casual/upscale dining restaurant on the beach.

• Worked bar for nightlife events.

• Organized reservation agenda, answered calls and answered customer inquires.

• Delivered customers their food in a timely and effective manner. Worked busy summer

seasons.

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