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Administrative Assistant Customer Service

Location:
San Antonio, TX
Posted:
April 21, 2014

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Resume:

**** ** ********

DR Apt ****

San Antonio TX,

**223

787-***-****

gretlopez@outlook

.com

Gretchen M. Lopez

Objective Obtain a position where I can develop all my

abilities and in the process contribute to reach the

goals that has been set by the company.

Experience Present- Career Point College

San Antonio,TX

Financial Aid Officer for Online

(Work with title 4, develop the process for the

online service that is given to

The students enrolled in the online curriculum.)

FAFSA- Fill out FAFSA

Verification (Verification process stated by Dept of

Education)

Loans App & Process

Financial Plan Orientation & Student Counseling (

Complete at least 20 to 30 Financial Plan Orientation

& Counseling to students)

Nov 2013- Feb 2014 - SCI

San Antonio,TX

Education Finance Specialist

( Work title 4 fundings and process applications for

Dept of Education)

FAFSA- Fill out FAFSA

Verification (Verification process stated by Dept of

Education)

Loans App & Process ( Process 40 to 50 Loans App in a

day)

Collections ( Collect monthly payments from students

at least $300 a day)

Financial Plan Orientation & Student Counselinng

VA Benefits ( Knowledge about military benefits such

as: GI BILL & Tuiton Assistance, gather the necessary

documents to process student benefits thru VA)

National Univ College Online (Call Center)

July 2012- November 2013

San Antonio,TX

Senior Financial Aid Specialist

(Develop Financial Aid process to the FA San Antonio

Campus office, Moved from PR to SA, Trainned the

employees from the dept in SA)

FAFSA- Fill out FAFSA

Verification ( Verification process stated by Dept of

Education)

Loans App & Process

Financial Plan Orientation & Student Counseling

(Completed at least 30 financial plan orienetation &

student counseling everyday)

April 2011-March 2012 ONE HOUR AIR Houston,TX

Administrative Assistant

( Provided Assistance to the Management Dept of the

company)

Accounting

AP Receivable

Customer Service and Receptionist

Data Entry

2010-2011 Open Mobile Guaynabo, PR

Costumer Service

(Mobile Costumer Service & Analyst, audit paperwork

from stores around the island)

Costumer Process Analyst

Mobile Marketing

Costumer Service

2006-2008 Home Orthopedics Corp. Hato Rey, PR

Administrative Assistant

Billing and Code Revisions

Executive Administrative Assistant of the President

Accredited the Company with Joint Commision in

February 2007, and was preparing the company for the

ABC,BOC and Medicare Accreditation

Education Universidad Interamericana Cupey, PR

In Process-. Marketing and Science

Massage Therapist IBC

Fajardo,PR

Computer Skills Word, Power Point, Excel, Outlook, ADP, Noble,

Campues Vue, Diamond D, Search Express.

Fully Bilingual English and Spanish (Spoken &

Written) Costumer Service Oriented, Responsible,

Looking to grow & stay with a company so I can

develop not only as a human being but as a

professional as well, Open to Coaching & Training.

Interested in any administrative assistant, costumer

service, officer management, accounting or any job

that I might qualify for.



Contact this candidate