Administrative Assistant Customer Service
Resume:
DR Apt ****
San Antonio TX,
**223
gretlopez@outlook
.com
Gretchen M. Lopez
Objective Obtain a position where I can develop all my
abilities and in the process contribute to reach the
goals that has been set by the company.
Experience Present- Career Point College
San Antonio,TX
Financial Aid Officer for Online
(Work with title 4, develop the process for the
online service that is given to
The students enrolled in the online curriculum.)
FAFSA- Fill out FAFSA
Verification (Verification process stated by Dept of
Education)
Loans App & Process
Financial Plan Orientation & Student Counseling (
Complete at least 20 to 30 Financial Plan Orientation
& Counseling to students)
Nov 2013- Feb 2014 - SCI
San Antonio,TX
Education Finance Specialist
( Work title 4 fundings and process applications for
Dept of Education)
FAFSA- Fill out FAFSA
Verification (Verification process stated by Dept of
Education)
Loans App & Process ( Process 40 to 50 Loans App in a
day)
Collections ( Collect monthly payments from students
at least $300 a day)
Financial Plan Orientation & Student Counselinng
VA Benefits ( Knowledge about military benefits such
as: GI BILL & Tuiton Assistance, gather the necessary
documents to process student benefits thru VA)
National Univ College Online (Call Center)
July 2012- November 2013
San Antonio,TX
Senior Financial Aid Specialist
(Develop Financial Aid process to the FA San Antonio
Campus office, Moved from PR to SA, Trainned the
employees from the dept in SA)
FAFSA- Fill out FAFSA
Verification ( Verification process stated by Dept of
Education)
Loans App & Process
Financial Plan Orientation & Student Counseling
(Completed at least 30 financial plan orienetation &
student counseling everyday)
April 2011-March 2012 ONE HOUR AIR Houston,TX
Administrative Assistant
( Provided Assistance to the Management Dept of the
company)
Accounting
AP Receivable
Customer Service and Receptionist
Data Entry
2010-2011 Open Mobile Guaynabo, PR
Costumer Service
(Mobile Costumer Service & Analyst, audit paperwork
from stores around the island)
Costumer Process Analyst
Mobile Marketing
Costumer Service
2006-2008 Home Orthopedics Corp. Hato Rey, PR
Administrative Assistant
Billing and Code Revisions
Executive Administrative Assistant of the President
Accredited the Company with Joint Commision in
February 2007, and was preparing the company for the
ABC,BOC and Medicare Accreditation
Education Universidad Interamericana Cupey, PR
In Process-. Marketing and Science
Massage Therapist IBC
Fajardo,PR
Computer Skills Word, Power Point, Excel, Outlook, ADP, Noble,
Campues Vue, Diamond D, Search Express.
Fully Bilingual English and Spanish (Spoken &
Written) Costumer Service Oriented, Responsible,
Looking to grow & stay with a company so I can
develop not only as a human being but as a
professional as well, Open to Coaching & Training.
Interested in any administrative assistant, costumer
service, officer management, accounting or any job
that I might qualify for.
Contact this candidate