TAYLOR GIVEN
*** ******** ** ******, ** ***** 440-***-****
*************@*****.***
EDUCATION
Cleveland State University, Cleveland, OH
Bachelor of Arts Degree in Psychology
Graduate Fall 2010
WORK EXPERIENCE
Enterprise Rent-a-Car - Cleveland, Ohio, Assistant manager
August 2013- January 2014
1. Responsible for providing suggestions for innovation, governance,
and management necessary to identify, evaluate, mitigate, and
monitor the company's operational and strategic risk
2. Developed Enterprise Risk Management tools, practices and policies
to analyze and report enterprise risks, and to manage risks
according to an enterprise risk management framework?
1. Ensure the company's risk management policies and strategies were in
compliance with applicable regulations, rating agency standards, and
strategic imperatives of the company
2. Assisted in establishing the Enterprise Risk Management architecture
for the company?
3. Oversaw and monitored all operational risk management activities of
the company
4. Monitored and analyzed risks within the company's business units and
reported on these risks to the ERM Manager
3. Provided key inputs into the company's risk and ensured alignment
with company objectives
4. Trained and developed individuals skillsets that aided in promotions
to Assistant Branch Managers
5. As Assistant Branch Manager facilitated in fleet growth of 28% over
5 months at location
Management Trainee Program November
2012-August 2013
1. Extensive program included formal class room training and 12 months
on-the-job training in the primary areas: sales, customer service,
strategic marketing, finance, management, and leadership
1. Worked with other managers to plan and direct the work of the
organization
2. Receive classroom instruction in subjects related to their
rotational experience
3. Attended lectures, watched guest speakers, created projects, oral
presentations, and passed tests
4. Worked in different departments to gain perspective, including
marketing, sales, customer services, purchasing, merchandising, and
personnel departments
5. Handled established accounts to gain familiarity
6. Participated with upper management in interviewing, hiring, and
training employees
7. Used company reports to analyze sales, gross profit and inventory
activity
8. Identified trends and recommended proactive or remedial action to
manage business situations
1. Established and maintained relationships with area dealerships,
insurance companies, and local body shops
2. Qualified in top 15% of Sales Matrix including 3 months in top 5th
Percentile
JJB Consulting- Middleburg Heights, Ohio, Account Executive Manager
August 2011-Sepember 2012
1. Direct Marketing to showcase the advantages of Direct Energy Gas &
Electric, and T-Mobile
2. Main responsibility was to conduct business presentations with
target market in order to obtain and negotiate new contracts
1. Conducted daily and monthly workshops for team building, client
management and sales administration, proper presentation methods,
budget/financing the client, and training
LEADERSHIP/TEAMWORK EXPERIENCE
Lorain County Government At-Risk Youth Monitor
June 2010-September 2010
1. Taught career and problem solving skills, provided at-risk youth
with work experience, and evaluated job placement
Date 2 Develop Program, Cleveland State University
April 2009-July 2009
1. Represent Cleveland State University professors; serve as influence
for Autistic individuals to engage in social activities
Dr. Ken Gruenfeld, Mentor/Elyria, OH
March 2008-November 2008
2. Counseling for disability testing and geriatric psychiatry and
MR/DD psychiatry