Customer Service Administrative Assistant
Resume:
Profile Highly enthusiastic customer service professional with over 20
years of client interface experience. Dedicated and
motivated, it is always my goal to improve customer
satisfaction and contribute to the company's success.
Experience Administrative Liaison, Victory International Church - 1999 to
present
Responsibilities include working closely with patrons of whom vary in
age and ethnicity.
Greet visitors and answer multi-line phone system, screen calls and
refer callers to appropriate personnel.
Schedule and attend meetings.
Resource and research data gathering to better equip personnel.
Administrative Assistant, Stehlin and DeIpolyi Cancer Clinic,
Houston, Tx. USA - 1996-1997
Responsibilities included all front desk management.
Answering multi-lined phone system and scheduling appointments for
multiple doctors.
Managed incoming and outgoing mail (regular and express).
Oversaw doctor's medical re-certifications, licensing and curriculum
vitae.
Dr. Winkler and Associates/Lens Crafters, Tampa, Fla. USA - 1991-1994
Responsible for all patient registration and pre-testing with
included initial eye testing, contact lens lessons,
ordering prescriptions, referrals and front desk
management.
Education Northpointe Bible College- Bachelor of Biblical Studies -
present
Mohawk College - Nursing program - 1998-2000
Skills Effective written and oral communicator, active listener,
patient, and diplomatic. Highly skilled in representing
the company in a professional manner. Fully conversant in
MS Office and MAC applications. Bookkeeping experience
with Quickbooks, Banking and business correspondence.
REFERENCES UPON REQUEST
Tracey Marshall
16 Charity Court, Ancaster ON L9K 0A9
***********@*****.***
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