Customer Service Accounts Payable

LISA IRENE RAEKER

**** ****** ***** *****

St. Peters, MO 63376

636-***-****

Profile

. Dedicated professional with over 25 years of management and

administrative experience and customer service experience, well

organized, and innovative with the ability to work in a fast paced

environment.

. An unwavering commitment to customer service to resolve complex

issues and win customer loyalty.

. Strategic-relationship/partnership-building skill - listens

attentively, solve problems creatively, and use tact and diplomacy

to find common ground and achieve win-win outcomes.

Skills

Accounts Payables Customer Service Billing

Credit Card Program Collections

Scheduling

Computer Skills

AMS, ASI 400, Citrix, CSA, Eagles, Excel, Lotus, MS Office,

Oracle, Platinum, Skyline,

WaPac, Word, Works, B of A MasterCard Programs & Workspeed

Experience

Panera Corporate Office - Accounts Payable Specialist

2012-2013

. Audited and approved bakery-caf invoices received through the pouch

system in timely manner.

. Reviewed vendor statements on a period end basis to ensure accounts

are kept current.

. Assisted Accounts Payable Supervisor with special requests as needed.

Railworks Track Services - Receptionist

2011-2012

. Answered incoming calls

. Performed misc. office duties, including filing and shipping UPS.

. Processed Accounts Payable Credit Card payments as needed.

. Assisted Fleet Manager with any tasks requested.

Account Temps Accounts Payable - Bunzl Corporation (contract

position) 2010

. Received & distributed mail for office and accounting department

. Daily coding, keying, verifying amount of all invoices and expense

reports and receipts

. Ran Check runs twice a week from 10 to 22 million dollars

Insituform Technologies, Inc - Accounts Payable Coordinator

2006-2009

. Managed all Accounts Payable check printing

. Administrator of company credit card program

. Maintained records for company field check program

. Executed stop payments for the Accounts Payable and Payroll

departments

. Initiated all remote check deposit activity

. Coordinated offsite storage activities

. Streamlined annual collection of data for vehicle usage program

. Provided administrative support to the Vice President of Treasury

Golub Real Estate Investment & Development Company - Executive Assistant

2005-2006

. Managed Accounts Payable reporting

. Managed bi-weekly payroll processing

. Audited tenant's daily operations for contract cleaning company

. Coordinated quarterly retail parking passes

. Handled processing of purchase orders, work orders and leases

Huber Ring Helm & Co - Administrative Assistant

2004-2005

. Collected past due accounts totaling over $150,000

. Entered incoming tax returns for individual and corporate filings

. Assembled corporate quarterly payrolls

. Finalized year-end taxes for corporate clients

. Operated multi-line switchboard

ISU St. Charles Insurance - Help Desk Liaison

1999-2004

. Managed day to day account activities and customer support for a 16

person call center

. Entered insurance claims

. Performed daily invoicing and logging of checks

. Prepared monthly statements

. Assisted as backup for office accountant

Merrill Lynch - Administrative Assistant

1994-1998

. Tracked incoming and outgoing securities and payments

. Performed daily banking duties

. Processed incoming invoices

. Maintained inventory of brochures & pamphlets

. Performed basic office duties

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