Supply Chain Management

*** **** ***** ****** • Randleman, NC

*****

James R. Dortch Ph: 336-***-****

***********@**********.***

Dynamic and results-oriented professional, proactive Supply Chain Manager with demonstrated success in developing

systems and procedures that streamline operations, increase productivity and enhance profitability. Decisive leader

with solid analysis and problem solving skills combined with motivational team building that produces top performing

teams. Key skill areas include:

• Supply Chain Management • Facilities Management

• Warehouse Management Systems • Forecasting

• Inventory Management • Vendor Sourcing

• Logistics Management • Purchasing

• Process Improvements • Facilities Management

• Personnel Supervision • Office Administration

• Leadership/Team Building • Corporate Reporting

• Workplace Safety

• Budget and Cost Reduction Management

EMPLOYMENT HISTORY

Head of Supply Chain Operations, North and South America, WEMA AMERICAS – HIGH

POINT, NC, 2009 – PRESENT

Direct and manage daily distribution center operations, including inventory management, warehouse, customer

service, purchasing, logistics and safety for this global design, manufacturing and distribution company headquartered

in Norway, serving both domestic and international OEM’s and customer base. Evaluate supply chain operations and

execute solutions to maximize effectiveness, efficiency in staffing, distribution, inventory, safety and profitability.

KEY ACHIEVEMENTS:

• Successfully grew division from initial start-up phase to highest performing region with annual sales volume of

$39 million within 3 years.

• Authored all Supply Chain procedures to comply with ISO Standards.

• Developed, monitor and enhance Supply Chain KPI’s.

• Report and analyze trends to HQ and relation to supply chain.

• Responsible for all supply demand balancing and monthly forecasts.

• Highest inventory accuracy in company across all regions.

• Highest inventory turns across all divisions.

• Implemented all inventory procedures successfully to include cycle counts, customer returns, customer portals,

and forecast strategies. Trained staff on new MRP software, routing applications and RF devices

• Developed outstanding relationships with customers in fast changing, global dynamic supply chain.

• Named as Special Consultant to headquarters in Norway for Global Operations.

• Oversee all inbound international transportation via all modes while reducing transportation costs.

• Developed, authored and instituted all operational procedures, job descriptions, training procedures and best

practices in all areas of functionality.

• Came in under budget for initial start-up after successfully negotiating pricing and delivery of all equipment,

racking, computer, phone and all other materials necessary for successful start-up.

• Slashed overhead costs by negotiating with vendors and transportation companies and utilizing key performance

indicator (KPI) reporting.

• Managed conversion to new MRP system, first “Super User”. Region was first in company to implement and use

new MRP system. Managed numerous upgrades.

• Created an atmosphere of excellence, high morale and motivation with an attitude of appreciation, enthusiasm,

and integrity.

• Top Safety Record in company with zero time off due to injury and no work related injuries in three years.

TRAFFIC AND LOGISTICS MANAGER, MORBERN USA – HIGH POINT, NC, 2006-2008

Directed and managed national and international logistics and supply chain with results oriented management style that

exceeded productivity goals and operational discipline across the entire supply chain, while reducing transportation

costs across the board company wide by modernizing logistics, long range planning, identifying operational

requirements and effectively coordinating with cross-functional teams to achieve objectives.

KEY ACHIEVEMENTS:

• Development/Implementation of Traffic Policies and procedures for multiple locations nationwide and

internationally. Authored Consolidation of Freight Report to HQ, moving company to more efficient national and

international shipping and supply chain management resulting in significant cost reductions.

• All freight carrier negotiations in regards to rates, lanes, claims.

• Instrumental in company logistics budget, with emphasis on forecasting freight expenditures to figure in cost of

delivered goods.

• Monitor import purchase orders, vessels, ship dates and approval of invoices to brokers, forwarders etc.

• Audit of all freight invoices resulting in decrease in total freight expenditures by thirty percent first year.

• Responsible for all international shipping documents and streamlining all processes, resulting in increased

efficiency.

• Improved delivery schedule and reduced lengthy lead times by instituting an efficient order process and improved

international shipping efficiency.

• Met with all providers and transport companies to ensure compliance with all shipping standards and put into

action audits and to drive problem identification.

• Tracking, forecasting and management of raw material pipeline

• Worked closely with accounting department on corporate level to monitor expenditures, claims and approval of

invoices.

WAREHOUSE/SAFETY MANAGER, TED LANSING CORP. - GREENSBORO, NC,

2003-2005

Directed and managed daily warehouse operations including personnel, shipping and receiving, fleet maintenance,

delivery schedules, inventory control, loss prevention and customer service, with a results driven, professional

management style resulting in proven track record of success.

Key Achievements

• Highest zoning efficiency in company history at 99 percent.

• Turned around company warehouse rankings from 48th out of 58 branches to 3rd in one year.

• First manager to qualify on all three training modules: warehouse, safety, operations.

• Management of physical inventory, reviewing variances and resolving discrepancies.

• Responsible for optimum stocking quantities and inventory turns.

• Responsible for increasing inventory turns from two per year to six

• Awarded for Top Safety Presentation at company HQ during corporate safety training.

• Freight carrier negotiations resulting in decreased freight expenditures.

• Personnel management to include hiring, disciplinary actions and maintaining personnel records.

• Finished last two years ranked 1st and 2nd in branch inventory accuracy.

• Developed and implemented safety procedures and plans, accident investigation. Forklift training officer.

SALES COORDINATOR/DESIGN SPECIALIST, CROWN EQUIP. CORP. – GREENSBORO,

NC, 1998-2003

Managed daily sales orders with vendors, customers, sales staff and headquarters, including preparation of quotes,

requests for proposals, truck order inputs. Also the design and drawing of distribution center racking projects on

AutoCAD.

KEY ACHIEVEMENTS:

• Self taught AutoCad to increase productivity before classes could begin.

• Inventory management of multi-million dollar truck inventory.

• Reduced supplies expenditures by negotiating contracts with vendors.

• Negotiated key contracts with communications vendors moving company away from inefficient fleet

communications to a modernized communications structure.

• Tracking international truck shipments and optimizing deliveries.

• Preparation of Sales and Inventory reports to Corporate Headquarters.

• Coordinate setup of new racking systems and service on new lift trucks.

• Preparation of parts listings, pricing and sourcing.

• Coordinate and provide paperwork for international shipments from Korea.

• Information consolidation on sales trends, product procurement.

Education/Experience:

• Central Piedmont Community College: International Business/Business Admin.

• Continuing Ed. Management/Leadership. 27 years experience in Inventory management, logistics,

management, operations.

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