Customer Service Administrative Assistant

Darla D. Gawron (Kelso)

*** ******** **** ****

C: 832-***-**** Ponder, TX 76259 *****.******@*****.***

Seeking to Transfer Broad Based Skill Set, 13+ years of Experience in

Office Management and Administration, demonstrating consistent achievement

of objectives, strong multi-tasking and service skills, and dedication to

organizational goals. Excellent Customer Service with positive winning

attitude.

Professional Qualifications:

Inventory Control & Management Customer Service Operations

Purchasing & Vendor Relations Office Management & Administration

Accounts Payable & Accounts Receivable Recruitment, Interviewing & Hiring

Financial Reporting Employee Training and Supervision

Compliance and Safety Contract Negotiations

Benefits Administration Computer Literate

Excellent communication, organizational and project management skills, PC

proficient with Microsoft Word, Excel, PowerPoint, Access, Outlook and

QuickBooks

Diversified business experience in office procedures involving office

supervision of personnel, liaison with executive staff, preparation of

reports and correspondence. Motivated and accomplished office manager and

administrative professional with over 13 years' experience; Attentive to

detail, able to take initiative, prioritize multiple tasks and manage

workload; Resourceful team player with can-do attitude.

Education: Western International University (Online) Phoenix, AZ

Multiple Management Courses, Human Resource Management,

Account I & II, Business Law, Business Math, Critical

Thinking, Liberal Arts, Humanities, Ethics

Pursuing Degree: 2009-Present

Bachelor of Science Business, Minor's in Human Resources/Management

Experience: UHS, Inc Denton,

TX

Patient Care Advocate 10/11-Current

Medical Collector, AR/AP Processor, Biller

. Cover all Supervisory duties when Leads are out-of-office

. Work Collections in MedSeries4, MIDAS, Emdeon

. Process refunds, claims and payments

. Helped facilitate converting 9 hospitals in the CBO from

APS to MedSeries4

. Ensure proper coding and invoicing for prompt payments from

Insurance Co.

. EOM reports on unbilled charges

Winstar World Casino Thackerville,

OK

Chip Cage Cashier/Bank Teller

. Secure accurate count of money and chip distribution for

Poker Room

. Maintain rules/regulations of Gaming Commission and

Chickasaw Nation

Kairos Prison Ministry, Inc.

Winter Park, FL

Office Manager

. Managed the office for an International Prison Ministry

using Microsoft Word, Excel, PowerPoint, and Access.

. Assured that corporate financial records including A/R,

A/P, Budget reports, were accurate and filed in a timely

manner. Payroll, billing, bookkeeping with QuickBooks.

. Annual budget meetings and review of health benefits and

liability insurance.

. Created and maintained volunteer database of 100,000+.

. Supervised and trained office staff.

. Co-ord annual winter bd mtg, summer conf, & nationwide year-

round training seminars.

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