Sales Representative Customer Service

RENE WILLIAMS

**** *** ******** ******, ********, VA 23860

804-***-**** * ***************@*****.***

Resourceful, high-energy and tenacious sales professional with over 10 consecutive years of

successful sales experience within a call center environment.

One who possesses strong interpersonal skills with a dedicated commitment to

superior customer service.

OUTSTANDING RELATIONSHIP BUILDING AND DRIVEN TO SUCCEED!

PROFESSIONAL EXPERIENCE

First Street for Boomers & Beyond 2012 – PRESENT

Senior Sales Representative Colonial Heights, VA

Work in a call center environment;

Inbound telephone sales for a direct marketer of innovative products specifically

designed for seniors;

Work in the WOW Computer Department selling the highest grossing product

within the company;

Self-closer with a successful up-sell rate for a VIP Membership & Worry-free

Replacement Program;

Excelled in customer relations resulting in increased company revenue.

Cuore Group, LLC (formerly Media Synergy Group) 2003 –2012

Senior Sales Representative Midlothian, VA

Worked in a call center environment;

Started out as a ‘Customer Service Representative’, worked my way up

to ‘Senior Sales Representative’;

Inbound and outbound sales;

High performance in selling various products (i.e. Total Gym with Chuck Norris,

NASCAR with Richard Petty, Cheat Trips, Leg Magic, Flavor-Wave with Mr. T,

and the Nu-Wave Oven);

Confirmed other representatives’ sales and up-sold magazines, cruises, etc…;

Exemplary customer loyalty.

Stay-at-Home Mom 1993 – 2003

Devoted to raising my daughter.

John Adams, DDS 1987-1993

Dental Assistant Richmond, VA

Assisted the dentist during a variety of treatment procedures;

Took and developed dental x-rays;

Asked about the patient's medical history and took blood pressure and pulse;

Prepared and sterilized instruments and equipment;

Provided patients with instructions for oral care following surgery;

Performed office management tasks that often required the use of a computer’;

Communicated with patients and suppliers (e.g., scheduling appointments, answering the telephone,

billing and ordering supplies).

EDUCATION

MCV School of Dentistry – Richmond, VA 1986-1987

Pre-licensing certification course for a Dental Assistant.

Clover Hill High School – Midlothian, VA 1981 – 1985

Graduate

REFERENCES FURNISHED UPON REQUEST

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