Sales Customer Service

Pamela K. Doughty 303-***-**** ***.********@*****.***

www.linkedin.com/pub/pam-doughty/12/83a/b23

SUMMARY

Experienced Sales and marketing professional with expertise in customers ranging from aerospace to commercial products, medical supply customers and government contracts. Customer service oriented with the ability to listen and understand potential customer needs. Experienced in numerous fabrication processes and distribution items. Ability to market, maintain and grow new business for existing principals. Combined with following expertise:

• Customer/Client Negotiation

• Leadership

• Management

• Budgeting and Planning

• Product Delivery management • Blueprint to part process

• Engineering Support NPI

• Office Support

• Planning and Scheduling

• MS Office

• Engineering/Sales Liaison

EXPERIENCE

Alternate Resource, Inc., Arvada CO

Owner / Outside Sales Engineer:

• Incorporated Manufacturers Representative Agency within blueprint to part manufacturing process

• Aided customer engineers in the ease of design to allow lower cost manufacturability with custom metal and plastic fabrication components.

• Negotiation of costs between customer and client for both distributor and custom components

• Supported existing customers and clients, locally and nationally within a 7 state region.

• Cold calling and closing of new customers within that region.

• National Travel

Manufacturers Marketing Corp., Wheatridge, CO

Outside Sales Engineer:

• Lead Follow-up for custom and distributor components.

• Engineering support, Mechanical, Electro-Mechanical and Electrical

• Close sales through negotiation between manufacturer and client.

• National Travel

EncyNova, Inc., Boulder, CO

Office / Production Manager:

• Production and Inventory control.

• Negotiation and purchasing of custom and distributor components.

• Engineering Support, Office management, Accounting, Payroll, etc.

Pamela K. Doughty Page: 2

Hierath & Andrews, Inc., Wheatridge, CO

Engineering Support / Outside Sales Engineer:

• Pert and gant charts for engineering timelines

• Technical writing of operation and maintenance manuals.

• Engineering Support, Mechanical, Electro-Mechanical and Electrical

Minarik Electric Corp. (Kaman Bearings), Los Angeles, CA

Sales Support / Executive Secretary:

• Assisted engineering duties in support of 9 Inside Sales Engineers, 10 Outside Sales Engineers and the President of company.

EDUCATION AND PROFESSIONAL DEVELOPMENT

Insurance & Securities School of Colorado Denver, CO

Van Nuys Community College Van Nuys, CA

Minarik Electric Los Angeles, CA

Iver C. Ranum H.S. Denver, CO

VOLUNTEER ACTIVITIES

Vail Veterans Program

The Vail Church Seniors Program

ACCOMPLISHMENTS

• National sales training for 12 various manufacturing processes.

• Aided in securing $2,000,000 in venture capital funding.

• Employee of the month 8 times in a one year period.

Pamela K. Doughty Page: 3

REFERENCES

Chuck Bierley, President, CB & Associates, Evergreen, CO

Ph: 303-***-**** e-mail: *****@******.***

Hayden Thompson, Hastings Holdings Corp, Denver, CO

Ph: 303-***-**** e-mail ********@***.***

Gary Alcala, Procurement Manager, Mesa Labs, Lakewood, CO

PH: 720-***-**** e-mail: ********@*******.***

Ron Bullard, Engineering Consultant, Thornton, CO

Ph. 303-***-**** e-mail: ******@*******.***

Ed Miller, Heat Treat Supervisor, Woodward Governor, Ft. Collins, CO

Ph. 970-***-**** e-mail: ************@*****.***

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